(1) Try to lower the in-game’s Video Settings. The higher the setting, the more resources are consumed from your CPU & GPU causing a lower fps output.
(2) Connect your PC with the monitor directly. Multiple monitors setup might lower the fps outputting due to a heavier load on the graphics card.
(3) Check if your graphics card is up powerful enough to output 360 fps in-game consistently. We recommend at a minimum, the Nvidia RTX 30 series and the AMD RX 6000 series graphics card.
(4) Make sure your CPU can also sustain the stable output of 360 fps, because some games such as CS:GO and Valorant, are CPU-intensive.
(5) If you have optimized the settings and you still cannot get stable 360 fps output, we suggest to try and adjust the monitor on both 240Hz and 360Hz, and feel which setting is smoother for your gameplay.