Popular FAQs

• Why does my monitor keep showing no signal even though the DisplayPort cable is connected properly, and what should I do?

• How do you change/reset the LOD (Lift Off Distance) setting of the mouse?

• How do you adjust the report (polling) rate (Hz)?

• Why can’t I set the frequency to 240Hz on my monitor?

• Why can’t I set the frequency to 144Hz on my XL2411/XL2411P?

• How do I run 240Hz?

• Which models are compatible with PS5 and XBOX series X for FreeSync (Premium)?

• How do I run 144hz on XL2411P?

• How do I adjust DPI and report rate for ZOWIE mice?

• How can I make VRR (FreeSync Premium / G-Sync Compatible) work on my monitor?