We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may learn more about how we use cookies here

Cookie settings

  • On

    Off

    Strictly necessary cookies

    These cookies are essential so that you can move around the website and use its features. Without these cookies services you have asked for cannot be provided. See the list of strictly necessary cookies. 

  • On

    Off

    Functional cookies

    These cookies allow the website to remember choices you make to give you better functionality and personal features. See the list of functional cookies.

  • On

    Off

    Performance and advertising cookies

    These cookies are used to track your activity on the BenQ website and other websites across the Internet, help measure the effectiveness of our advertising campaign and deliver advertisements that are more relevant to you and your interests. We use various advertising partners, including Amazon, Facebook, and Google. These cookies and other technologies capture data like your IP address, when you viewed the page or email, what device you were using and where you were. You can find out how to avoid them below. See the list of performance and advertising cookies.

We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may learn more about how we use cookies here

Learn More

XL2411

  • I sometimes feel headaches or eyes soreness while using the monitor. What can be adjusted to alleviate the discomfort if I feel unwell?

  • Since everyone is unique, and have different vision conditions and sensation on color and brightness. Thus, The cause of the discomfort to everyone may be very different. Even if the monitor has the same settings and displays the same image, some people may feel uncomfortable, while others may not. Following are a few tips, and we suggest you can try to adjust to alleviate the discomfort condition:
    Learn more

  • Does the XL2411 support the "Blur Reduction" function? How do I enable this feature?

  • XL2411 supports the "Blur Reduction" function. The default setting is set to "Off". To enable this function, please go to OSD > Picture > Blur Reduction > select "ON".
    Learn more

  • When I use the monitor with AMA function , its leaves a shade when scrolling the page, when turning OFF the AMA , the shadows issue doesn't happened. Is there any advice you can provide?

  • That is Overdrive/Response Time Compensation (RTC) function in RL/XL series. This technology is based on applying an over-voltage to the liquid crystals to motivate them into their orientation faster. We will usually quote a "grey to grey" (G2G) response time figure on displays using this technology since they are normally the fastest transitions available.
    Learn more

  • Why don’t you share response times for XL and RL models on your website anymore?

  • On ZOWIE website, we didn’t show response time to XL2546S and XL2546K as well as all our XL & RL series.
    Learn more

  • Since an official response time spec is not available anymore, what other response related spec should I check if I’m comparing your monitors with models from other brands?

  • There is always a trade off between overdriving the panel to make it faster which results in bad display quality. XL series fully leverage the panel fast response, but also considering an optimized setting for the overall experience. It is suggested that you can check other user's sharing on website, or test it by yourself in person which would be ideal.
    Learn more

  • Are all ZOWIE monitors or only certain models mercury free?

  • All ZOWIE monitors are mercury free.
    Learn more

  • Which models are compatible with PS5 and Xbox Series X/S for Variable Refresh Rate (VRR)?

  • Please refer to the Variable Refresh Rate (VRR) models listed below.

    Learn more

  • Is there any model that can support Display Pilot?

  • Sorry, the Display Pilot software has been phased out and we do not update it any longer.
    Learn more

  • Which version of NVIDIA driver supports monitor 3D function?

  • NVIDIA driver 418 or earlier versions support 3D function.
    Learn more

  • Does my monitor support NVIDIA G-Sync Compatible?

  • Currently, only XL2540 & XL2740 are listed as G-Sync Compatible monitors.

    For the latest G-Sync Compatible monitor list, please visit NVIDIA's website for the latest update.

     

    But if your ZOWIE monitor has Adaptive-Sync / FreeSync Premium function, you can still enable the VRR feature with NVIDIA graphic cards.

    Learn more about Variable Refresh Rate (FreeSync Premium / G-Sync Compatible / Adaptive-Sync):

    Learn more

  • What VESA mount should I use on this monitor?

  • This monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount or arm bracket. Please use M4x10mm screws and possible wall mount adapter accessory when doing the installation. Please check with the wall mount/arm kit vendor or check with ZOWIE RMA for further assistance if any.
    Learn more

  • Does this monitor support 220V or 110V?

  • All ZOWIE monitors support 100V~240V.
    Learn more

  • Does this monitor have speaker?

  • No, this monitor does not have a built-in speaker.
    Learn more

  • Which models are compatible with PS5 and Xbox Series X for 1080p @ 120hz?

  • Please refer to the compatible model list below.
    Learn more

  • Why can’t I set the frequency to 144Hz on my XL2411/XL2411P?

  • Please check the following:
    Learn more

  • When playing LOL, CF, CS:GO or OW, I can see red and blue color stack ghosting on the display. How to fix it?

  • Please turn off the 3D function of the graphic card. For the 3D setting details, we suggest consulting with the graphic card / PC / NB OS service center.
    Learn more

  • Why can't I turn on my monitor?

  • If the power LED is on or there is a beep sound:
    Learn more

  • Why my monitor doesn't work after creating a custom resolution to overclock the hz of the monitor?

  • Any custom resolution/Hz setting may damage your monitor due to out of the operation range different from what the monitor has been designed for, and it may make your monitor out of warranty accordingly.
    Learn more

  • How do I set the monitor's refresh rate to the highest value as the monitor spec claimed (EX: 144, 165, 240, 280, 360, 400, 540, 600Hz)?

  • Please check the following steps:

     

    A. Models with 144/165Hz:

    1. For the newer models only with HDMI / DP port, please use a HDMI 1.4 / 2.0 cable or DP 1.2a cable that came with the monitor.
    2. For the older models with DVI / DP port, please use a DVI-Dual Link cable or DP 1.2a that came with the monitor.
    3. Make sure to update to the latest graphics card driver version.

     

    B. Models with 240/280Hz:

    1. Make sure to use an HDMI 2.0 or DP 1.2a cable.
    2. If an HDMI 2.0 cable is used, make sure to connect to the correct HDMI 2.0 port.
    3. If a DP 1.2a cable is used, make sure to use the one bundled by BenQ.
    4. Make sure to update to the latest graphics card driver version.
    5.  Make sure that your graphics card supports 240/280Hz.

    C. Models with 360/400Hz:

    1. Make sure to use a DP 1.4 cable that comes with the monitor.
    2. Make sure to update to the latest graphics card driver version.
    3. Make sure that your graphics card supports 360/400Hz.

    D. Models with 540/600Hz:

    1. Make sure to use the DP 1.4/HDMI 2.1 cable that came with the monitor.
    2. Make sure to update to the latest graphics card driver version.
    3. Make sure you are running Windows 11 and that it is up to date.   (Please note that Windows 10 has a limit of 500Hz.)
    4. Make sure that your graphics card supports 540/600Hz.
    • If you are running Win 10, follow this: Setting > System > Display > Advanced Display Settings > Display Adapter Properties. Then click the “Monitor” tab, choose your preferred resolution and refresh rate from the “Screen Refresh Rate” list, and click “OK.”
    • If you are running Win 11, follow this: Setting > System > Display > Advanced Display > Display information >  Then choose your preferred refresh rate.

    Or you can do the setting via the GPU control panel;

    If it is NVIDIA GPU, please open the NVIDIA control panel, and then head to “Change Resolution” tab under the “Display” option, and then choose your preferred resolution under “PC (not Ultra HD, HD, SD)”, and choose your preferred refresh rate under “refresh rate” option.

    Learn more