ZOWIE S2-DW 4K Wireless Mouse for Esports

How do you change/reset the LOD (Lift Off Distance) setting of the mouse?

How do you disable "Enhance pointer precision" from the mouse properties?

How to reinstall the mouse driver?

Can I change the default setting of the side buttons (Button 4 & Button 5) in Windows, Mac or in Games?

How can I tell the current DPI and Report rate?

How can I change click response time?

What does the color of the LED indicator mean on the enhanced wireless receiver?

How can I check the battery level for my wireless mouse?

How can I charge the wireless mouse?

Is the center ring-shaped skate compatible wired ZOWIE mice?

How can I change the DPI and polling rate on ZOWIE wireless mice?

How do I register the mouse for warranty?

I am experiencing a double click on my mouse.

How do you replace the mousefeet?

Is the charging speed through the Pogo pin the same as with USB-C?

I lost my charging cable, so can I use any USB-C cable on the enhanced receiver and wireless mouse?

Is it a problem if the wireless keeps charging with the USB-C cable or Pogo pin?

Can I use a single USB dongle or enhanced receiver with both wireless mouses at the same time?

What is the red mark on front of the mouse for?

Where can ZOWIE mice be purchased?

The middle mouse button (wheel) is not working in Windows, but the click is normal and not loose. Is this problem due to windows, hardware, or the mouse button?

The mouse is not active when booting up the computer, I've already tried on different USB ports.

I have the mouse wheel bound to JUMP in the game, and it jumps randomly even without touching the wheel, or when placing the mouse down after movement across the pad.

The mouse button is stuck as if it is being held down the entire time.

The scroll is loose and makes sounds when moving the mouse quickly.

My mouse isn't recognized by the PC. The message says "Unknown USB-Device".

The cursor is stuck at the screen edge and won't move back to the screen area without disconnecting and reconnecting the USB plug.

What should I do if the mousefeet skates have fallen off?

The new mouse is not even on a flat surface and unsteady when clicking.

The scroll wheel is making noise and the wheel button does not register when clicking.

The scroll wheel frequently gets stuck when clicking on the wheel button.

The scroll wheel gets stuck and is stiff when scrolling up and down.

My cursor skipping and /or stuttering, what can I do to solve this issue?

The cursor moves erratically or rapidly around the screen.

After plugging in my mouse to a PC, the mouse disconnects from the system after a while.

The side buttons do not work properly and need to be pressed unreasonably hard to function.

The left/right/side button has stopped working.

The cursor on the screen shakes and starts moving on its own without touching the mouse or with my hand just resting on it.

When I do fast swipes or angle changes in the game, my mouse disconnects from Windows, then they reconnect.

The mouse has been working intermittently. Applying force against the mousepad seems to get it back in working order, and the issue does seem slightly diminished at higher DPI settings.

The mouse wheel is extremely sensitive when lifting it up and placing it down.

Is there any reason why my mouse doesn't work well on the mousepad I am using?

The LED wheel switches colors randomly without pressing or changing the DPI settings.

How come my mouse is not working well on a desk surface?

There is no LED indicator when the DPI setting is set to 1600.

In the game, when I shoot and try to swap weapons with the mouse wheel quickly, it won't register the movement when scrolling.

Tracking randomly stops, and sometimes the mouse disconnects and LED turns OFF. I have to reconnect the mouse. How can I fix this problem?

The sensor has suddenly become less accurate in game at 1600 dpi. The mouse moves like 400 dpi. What should I do?

My mouse freezes randomly and the DPI fluctuates occasionally. What should I do?

When I lift the mouse from my mouse pad then place it back down, the sensor fails to register the mouse for a second or two. What should I do?

When moving the mouse above a certain speed, it starts sensing the movement incorrectly or gets stuck.

When moving the mouse on the mousepad, sometimes there is lag. But when I rotate the mousepad and swipe in the same place, it works fine again. What should I do?

The mouse works fine when moving up or down, but when the mouse points in any other direction, the sensor lags, stops entirely, or moves at 1/3 speed. What should I do?

Why does my wireless mouse randomly lag or stuck, how do I fix it?