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ZOWIE FK2 Mouse for Esports White Edition

  • How do you change the LOD (Lift Off Distance) setting of the mouse?

  • To change the LOD settings for EC-A, FK, ZA,  EC-C, FK-C, ZA-C, S-C series, please follow the steps below:

    Please disconnect the mouse first. Press and hold the following combination buttons together and re-connecting the mouse through USB.

    • For a lower LOD: buttons 4 + 1

    • For a medium LOD: buttons 5 + 1

    • For a higher LOD: buttons 4 + 1 + 2

    Learn more

  • Is there any reason why my mouse doesn't work well on the mousepad I am using?

  • Test the mouse on a different LOD setting.

    An all-black surface is an ideal color for tracking. If the mousepad has a lot of different colors, this sometimes interferes with the sensors.

    And also, a dirty mousepad may impact the sensor detection, please use a wet cloth to clean your mousepad regularly.

    And also, a damaged mousepad surface will impact the mouse sensor detection as well; if any issue happens, please try the mouse on a different mousepad to clarify the issue.

    Learn more

  • In the game, when I shoot and try to swap weapons with the mouse wheel quickly, it won't register the movement when scrolling.

  • Please test the unit on another PC and/or USB-port and follow these troubleshooting steps.

    1. Reinstall the mouse driver.
    2. Clean the sensor lens with a brush.
    3. Test the mouse on a different Hz setting.

    If the problem persists and the product is still within the warranty period, please contact our support team.

    Learn more

  • The mouse works fine when moving up or down, but when the mouse pointed to all other directions, the sensor lags, stops entirely or moves at 1/3 the speed. What should I do?

  • Please test the unit on another PC and/or USB-port and follow these troubleshooting steps.

    1. Clean the sensor lens with a brush.
    2. Test the mouse on a different surface/mousepad.
    3. Disable "Enhance pointer precision" in your mouse properties
      a) Control Panel > Mouse
      b) Pointer Options > Uncheck Enhance pointer precision 
    4. Change LOD settings. (For EC-A, FK, ZA,  EC-C, FK-C, ZA-C, S-C, EC-CW seires, U2, FK2-DW, ZA13-DW, S2-DW, U2-DW, EC-DW series)
      To learn more about How do you change the LOD (Lift Off Distance) setting of the mouse?
    5. Reinstall the mouse driver
      a) Control Panel > Mouse > Device Manager
      b) Expand Mice and other pointing devices > Right-click HID-compliant mouse and select uninstall
      c) After that is done, restart your PC.
    Learn more