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ZOWIE FK2-B mouse for Esports White Edition

Back to Product

  • How do you change the LOD (Lift Off Distance) setting of the mouse?

  • To change the LOD settings for EC-A, FK, ZA,  EC-C, FK-C, ZA-C, S-C series, please follow the steps below:

    Please disconnect the mouse first. Press and hold the following combination buttons together and re-connecting the mouse through USB.

    • For a lower LOD: buttons 4 + 1

    • For a medium LOD: buttons 5 + 1

    • For a higher LOD: buttons 4 + 1 + 2

    Learn more

  • The mouse has been working intermittently. Applying force against the mousepad seems to get it back in working order, and the issue does seem slightly diminished at higher DPI settings.

  • Please test the unit on another PC and/or USB-port and follow these troubleshooting steps.

    1. Clean the sensor lens with a brush.

    2. Test the mouse on a different LOD setting. (For EC-A, FK, ZA,  EC-C, FK-C, ZA-C, S-C, EC-CW seires, U2, FK2-DW, ZA13-DW, S2-DW, U2-DW, EC-DW series)

    To learn more about How do you change the LOD (Lift Off Distance) setting of the mouse?

    If the problem persists and the product is still within the warranty period, please contact our support team.

    Learn more

  • When I lift the mouse from my mouse pad then place it back down, the sensor fails to register the mouse for a second or two. What should I do?

  • Please test the unit on another PC and/or USB-port and follow these troubleshooting steps.

    1. Clean the sensor lens with a brush.

    2. Test the mouse on a different surface/mousepad.

    3. Test the mouse on a different LOD setting. (For EC-A, FK, ZA,  EC-C, FK-C, ZA-C, S-C, EC-CW seires, U2, FK2-DW, ZA13-DW, S2-DW, U2-DW, EC-DW series)   
    To learn more about How do you change the LOD (Lift Off Distance) setting of the mouse?

    4. Reinstall the mouse driver.

    If the problem persists and the product is still within the warranty period, please contact our support team.

     

     

     

    Learn more