ZOWIE XL2540K 240Hz 24.5 inch Gaming Monitor for Esports

Back to Product
  • How can I make VRR (FreeSync Premium / G-Sync Compatible) work on my monitor?

  • Monitors are passive devices and therefore require a graphics card to output compatible signal to enable variable refresh rate features.

    Learn More
  • I sometimes feel headaches or eyes soreness while using the monitor. What can be adjusted to alleviate the discomfort if I feel unwell?

  • Since everyone is unique, and have different vision conditions and sensation on color and brightness. Thus, The cause of the discomfort to everyone may be very different. Even if the monitor has the same settings and displays the same image, some people may feel uncomfortable, while others may not. Following are a few tips, and we suggest you can try to adjust to alleviate the discomfort condition:

    Learn More
  • Can I share my settings with a friend whose monitor is not on the list of XL Setting to Share compatible monitors?

  • Sorry, you won’t be able to. This feature requires hardware, firmware, and software to work so only compatible models with the software can make use of this feature.

    Learn More
  • If I have additional questions about XL Setting to Share, where can I get help?

  • Please contact our RMA department through our website ( ZOWIE site > Support > Contact > RMA ) ; or you can send us a message on our global Facebook / Twitter @ZOWIE by BenQ

    Learn More
  • I don't like default color settings, what should I do?

  • The default color mode is "FPS1" mode, which is fine-tuned for scenes in CS:GO. (in some regions, the default color is set to "ECO" mode to meet the regulatory requirements).

    Learn More
  • My Laptop or graphic card doesn't have DP port, can I buy adapter for running 144Hz, 165Hz or 240Hz?

  • It is highly unrecommended to use 3rd party video cable/adapters as not all of them have been tested and there could be compatibility problem, especially different cables spec and quality may vary. Please feel free to contact our online service for more assistance.

    Learn More
  • How do I run 240Hz?

  • Please check the following:

    Learn More
  • Can I use any adapter to switch signals or different port types between the monitor and connected devices?

  • We do not recommend using 3rd party switchers or adapters as not all of them have been tested and there could be a compatibility issue, especially when different cable differ in specifications and quality. Please feel free to contact our online service team for more assistance.

    Learn More
  • How can I install Shields on a ZOWIE monitor?

  • Please refer to the video below for detailed instructions for installing Shields on ZOWIE monitors.

    Learn More
  • What does the "Profile to Go" feature available on select gaming monitors mean?

  • Profile to Go is a S Switch-related function on selected XL series models which allows you to save your preferred monitor display settings and apply them to a different monitor of the same model.

    Learn More
  • When I use the monitor with AMA function , its leaves a shade when scrolling the page, when turning OFF the AMA , the shadows issue doesn't happened. Is there any advice you can provide?

  • That is Overdrive/Response Time Compensation (RTC) function in RL/XL series. This technology is based on applying an over-voltage to the liquid crystals to motivate them into their orientation faster. We will usually quote a "grey to grey" (G2G) response time figure on displays using this technology since they are normally the fastest transitions available.

    Learn More
  • Why don’t you share response times for XL and RL models on your website anymore?

  • On ZOWIE website, we didn’t show response time to XL2546S and XL2546K as well as all our XL & RL series.

    Learn More
  • Since an official response time spec is not available anymore, what other response related spec should I check if I’m comparing your monitors with models from other brands?

  • There is always a trade off between overdriving the panel to make it faster which results in bad display quality. XL series fully leverage the panel fast response, but also considering an optimized setting for the overall experience. It is suggested that you can check other user's sharing on website, or test it by yourself in person which would be ideal.

    Learn More
  • Are all ZOWIE monitors or only certain models mercury free?

  • All ZOWIE monitors are mercury free.

    Learn More
  • What is the difference between FreeSync, FreeSync Premium, and FreeSync Premium Pro (or FreeSync 2)?

  • Please refer to the AMD website for details on differences between various FreeSync versions :

    Learn More
  • What is XL setting to share? How does it work?

  • XL Setting to Share is proprietary ZOWIE software for select models that allows users to share their display color settings as a profile. This software also allows you to download compatible display settings from other users and save your settings "to go" on a USB drive.

    Learn More
  • Why is there insect found inside my screen?

  • This is a very common issue that usually occurs when any monitor is being used in a dark environment without secondary light source activated, the back-light and warmth of the monitor attracting the insects which get trapped inside the LCD layers.

    Learn More
  • Which models are compatible with PS5 and XBOX series X for FreeSync (Premium)?

  • Please refer to the FreeSync (Premium) compatible models listed below.

    Learn More
  • Does my monitor support NVIDIA G-Sync Compatible?

  • Currently, only XL2540 & XL2740 are listed as GSYNC compatible monitors. For the latest GSYNC compatible monitor list, please visit NVIDIA's website for the latest update.

    Learn More
  • Does my monitor support XL Setting to Share? How can I get it?

  • This feature is only available on XL2546K/XL2540K/XL2411K. If your monitor is not listed above, we're sorry that you won't be able to use it because this feature requires hardware support that’s only available with the XL2546K/XL2540K/XL2411K models. The feature does not work when connected to an incompatible model.

    Learn More
  • What VESA mount should I use on this monitor?

  • This monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount or arm bracket. Please use M4x10mm screws and possible wall mount adapter accessory when doing the installation. Please check with the wall mount/arm kit vendor or check with ZOWIE RMA for further assistance if any.

    Learn More
  • Does this monitor support 220V or 110V?

  • All ZOWIE monitors support 100V~240V.

    Learn More
  • What is the input lag of this monitor? What is the response time of this monitor?

  • There is no standard input lag measurement in the industry, so we don’t list input lag numbers to avoid confusion. This model uses TN panel with fast response, we not only fine-tuned it to maximize its panel capability but also considering an overall smooth experience. We don’t sacrifice the overall experience for highlighting any specific spec number.

    Learn More
  • Which graphic card is minimum requirement for running 240hz?

  • We recommended graphic card should choose at least:

    Learn More
  • Does this monitor have speaker?

  • No, this monitor does not have a built-in speaker.

    Learn More
  • Which models are compatible with PS5 and XBOX series X for 1080p@120hz?

  • Please refer to the compatible model list below.

    Learn More
  • Which inputs are supported by NVIDIA G-Sync Compatible and AMD FreeSync Premium?

  • NVIDIA G-Sync Compatible works only via DisplayPort 1.2 or later version. AMD FreeSync Premium works with HDMI 2.0 and DisplayPort 1.2 or later version.

    Learn More
  • How can I check if my FreeSync or Adaptive-Sync monitor also supports NVIDIA G-Sync Compatible?

  • Models that support FreeSync (Premium) or Adaptive-Sync function should be G-Sync Compatible. Users may try the settings on the graphic card, but there will be no guarantee from BenQ.

    Learn More
  • My monitor displays normally. But it can’t keep the input source I selected last time or always shows “No Cable Connected” or “No Signal Detected” after I power off and on my monitor/PC. What should I do?

  • Please check the following:

    Learn More
  • Why do some games exit when FreeSync Premium / Adaptive-Sync is turned off or on?

  • This is normal behavior, much like making major changes to the graphics settings of a game. When FreeSync Premium is enabled or disabled with a game running, some games will be affected because graphics settings need to be reset for the change to take effect.

    Learn More
  • Why can’t I set the frequency to 240Hz on my monitor?

  • Please check the following solution :

    Learn More
  • Why can't I turn on my monitor?

  • If the power LED is on or there is a beep sound:

    Learn More
  • Why is my monitor flickering or showing no signal when I plug the cable properly, what should I do?

  • Sorry, this should not happen in normal condition. Please contact our customer service. We'd like to investigate your monitor problem and provide further assistance.

    Learn More
  • Why does my monitor keep showing no signal even though the DisplayPort cable is connected properly, and what should I do?

  • Please check the following:

    Learn More
  • The monitor shows random colors onscreen when I use an S-switch. What can I do?

  • Please refer to the following steps:

    Learn More
  • Why can't I save settings under Gamer1, Gamer2, and Gamer3 modes on my monitor?

  • For new K series monitors, the way to save settings via the S Switch has been changed. If Gamer1 is selected, the customized display setting is only saved in the monitor.

    Learn More
  • Why does my monitor screen show vertical lines or flickering when I enable the FreeSync Premium function? Does my monitor have flaws or malfunctions?

  • It may happen when the user enables the FreeSync Premium function with some NVIDIA graphic cards (G-Sync enabled in the Nvidia control panel). It indicates the synchronizing between the monitor and graphic card.

    Learn More
  • Why my monitor doesn't work after creating a custom resolution to overclock the hz of the monitor?

  • Any custom resolution/Hz setting may damage your monitor due to out of the operation range different from what the monitor has been designed for, and it may make your monitor out of warranty accordingly.

    Learn More