XL2436K

  • I sometimes feel headaches or eyes soreness while using the monitor. What can be adjusted to alleviate the discomfort if I feel unwell?

  • Since everyone is unique, and have different vision conditions and sensation on color and brightness. Thus, The cause of the discomfort to everyone may be very different. Even if the monitor has the same settings and displays the same image, some people may feel uncomfortable, while others may not. Following are a few tips, and we suggest you can try to adjust to alleviate the discomfort condition:

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  • What is the optimal Hz performance for users to turn on the "DyAc", "DyAc+" or "Blur Reduction" function in the OSD?

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  • Can I share my settings with a friend whose monitor is not on the list of XL Setting to Share compatible monitors?

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  • If I have additional questions about XL Setting to Share, where can I get help?

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  • Why does the recorded screen video flicker when I record it with my phone?

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  • What is the difference between DyAc and DyAc+?

  • DyAc+ is based on this same technology (DyAc) and through panel optimization (with little faster panel response), provides gamers with a different option for actions such as spray control.

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  • When I use the monitor with AMA function , its leaves a shade when scrolling the page, when turning OFF the AMA , the shadows issue doesn't happened. Is there any advice you can provide?

  • That is Overdrive/Response Time Compensation (RTC) function in RL/XL series. This technology is based on applying an over-voltage to the liquid crystals to motivate them into their orientation faster. We will usually quote a "grey to grey" (G2G) response time figure on displays using this technology since they are normally the fastest transitions available.

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  • Why don’t you share response times for XL and RL models on your website anymore?

  • On ZOWIE website, we didn’t show response time to XL2546S and XL2546K as well as all our XL & RL series.

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  • Since an official response time spec is not available anymore, what other response related spec should I check if I’m comparing your monitors with models from other brands?

  • There is always a trade off between overdriving the panel to make it faster which results in bad display quality. XL series fully leverage the panel fast response, but also considering an optimized setting for the overall experience. It is suggested that you can check other user's sharing on website, or test it by yourself in person which would be ideal.

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  • Are all ZOWIE monitors or only certain models mercury free?

  • All ZOWIE monitors are mercury free.

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  • What is XL setting to share? How does it work?

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  • Why is there insect found inside my screen?

  • This is a very common issue that usually occurs when any monitor is being used in a dark environment without secondary light source activated, the back-light and warmth of the monitor attracting the insects which get trapped inside the LCD layers.

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  • Which models are compatible with PS5 and Xbox Series X for Variable Refresh Rate (VRR)?

  • Please refer to the FreeSync (Premium) compatible models listed below.

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  • Does my monitor support NVIDIA G-Sync Compatible?

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  • Does my monitor support XL Setting to Share? How can I get it?

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  • What VESA mount should I use on this monitor?

  • This monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount or arm bracket. Please use M4x10mm screws and possible wall mount adapter accessory when doing the installation. Please check with the wall mount/arm kit vendor or check with ZOWIE RMA for further assistance if any.

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  • What is minimum refresh rate that DyAc / DyAc+ is working?

  • The minimum refresh rate of enabling DyAc is 100hz. Higher refresh rate will provide a better DyAc performance.

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  • Does this monitor support 220V or 110V?

  • All ZOWIE monitors support 100V~240V.

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  • Does this monitor have speaker?

  • No, this monitor does not have a built-in speaker.

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  • Which models are compatible with PS5 and Xbox Series X for 1080p @ 120hz?

  • Please refer to the compatible model list below.

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  • My monitor displays normally. But it can’t keep the input source I selected last time or always shows “No Cable Connected” or “No Signal Detected” after I power off and on my monitor/PC. What should I do?

  • Please check the following:

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  • Why can't I turn on my monitor?

  • If the power LED is on or there is a beep sound:

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  • The monitor shows random colors onscreen when I use an S Switch. What can I do?

  • Please refer to the following steps:

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  • Why can't I save settings under Gamer1, Gamer2, and Gamer3 modes on my monitor?

  • For new K series monitors, the way to save settings via the S Switch has been changed. If Gamer1 is selected, the customized display setting is only saved in the monitor.

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  • Why my monitor doesn't work after creating a custom resolution to overclock the hz of the monitor?

  • Any custom resolution/Hz setting may damage your monitor due to out of the operation range different from what the monitor has been designed for, and it may make your monitor out of warranty accordingly.

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  • How do I set the monitor's refresh rate to the highest value as the monitor spec claimed (EX: 144, 165, 240, 360Hz)?

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