Why my monitor doesn't work after creating a custom resolution to overclock the hz of the monitor?

Troubleshooting  /   2021-02-05

It may happen when the user enables the FreeSync Premium function with some NVIDIA graphic cards (G-Sync enabled in the Nvidia control panel). It indicates the synchronizing between the monitor and graphic card.

For such condition, we suggest to update to the latest driver version of the graphic card; if the issue persists, please contact ZOWIE twitter and FB (#ZOWIEbyBenQ) for further assistance.