We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here , and learn more about how we use cookies here
I agree Cookies setting

In game, when I shoot and try to quickly swap weapons with the mouse wheel, it won't register the movement when scrolling.

Please test the unit on another PC and/or USB-port and follow these trouble shooting steps.

1. Reinstall the mouse driver
2. Clean the sensor lens with a brush.
3. Test the mouse on a different Hz setting.

If the problem persists and the product is still within the warranty period, please contact our support team.
Copyright @ BenQ Corporation. All Rights Reserved.
This website is best viewed using Internet Explorer 11 , Chrome , Firefox, Safari and other newer browsers version.