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ZOWIE  by BenQ respects your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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Why can't my phone reconnect to the monitor using ZOWIE Sync?


If your phone cannot reconnect to the monitor, please check the following: 

(1) Make sure Bluetooth is enabled on your phone.

(2) Make sure the Bluetooth switch on the monitor is turned on.

(3) Ensure your phone is within 2 meters of the monitor.

(4) If Cybercafe Reset is enabled, the connection will be cleared after the monitor power is turned off. You will need to pair the monitor again using NFC.

Applicable Models

XQ2566X (24.1"), XQ2766X (27")

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