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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here

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The monitor shows random colors onscreen when I use an S Switch. What can I do?

Please refer to the following steps:

  1. Unplug and reconnect the S Switch. Then, make sure it is connected to the monitor properly.
  2. Reset the monitor by using "Reset All" in the "System" section of the main menu in the OSD.
  3. Try to recreate the conditions that cause random colors when using an S Switch. If you are not sure what those conditions are, you can press the 1/2/3 buttons repeatedly to test functionality. 
  4. If the problem persists, please contact us (ZOWIE website: contact/RMA ) for more assistance.

Applicable Models

XL2411K (24"), XL2430 (24"), XL2436K, XL2540K (24.5"), XL2540KE, XL2546 (24.5"), XL2546K (24.5"), XL2546S (24.5"), XL2546X (24.5"), XL2546X+ (24.1"), XL2566K (24.5"), XL2566X+ (24.1"), XL2586X (24.1"), XL2586X+ (24.1"), XL2720 (27"), XL2731K (27"), XL2740 (27"), XL2746K (27"), XL2746S (27"), XS250

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