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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here

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Why can't I turn on my monitor?

If the power LED is on or there is a beep sound:

  1. Cross-check with other PCs using HDMI 2.0 or DP 1.2a or DP 1.4 cables that came with the monitor..
  2. Check if there is a ZOWIE logo while powering on.
  3. Check if there is a blue or black "no cable" message, and make sure the cable is securely plugged in.
  4. Check if there is a no signal message, then change the cable or PC and try again.
  5. Please contact us for further assistance if all you've tried all the above.

 

If the power LED is NOT on or there ISN'T any beep sound:

  1. Make sure the power cord is plugged in.
  2. Change the power cord and try again.
  3. Check if there is a beep sound when a menu key is pressed.
  4. Check if there is a ZOWIE logo while powering on.
  5. Please contact us for further assistance after trying all the above.

Applicable Models

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