We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here

Cookie settings

  • Strictly necessary cookies

    These cookies are essential so that you can move around the website and use its features. Without these cookies services you have asked for cannot be provided. See the list of strictly necessary cookies. 

  • On

    Off

    Functional cookies

    These cookies allow the website to remember choices you make to give you better functionality and personal features. See the list of functional cookies.

  • On

    Off

    Performance and advertising cookies

    These cookies are used to track your activity on the BenQ website and other websites across the Internet, help measure the effectiveness of our advertising campaign and deliver advertisements that are more relevant to you and your interests. We use various advertising partners, including Amazon, Facebook, and Google. These cookies and other technologies capture data like your IP address, when you viewed the page or email, what device you were using and where you were. You can find out how to avoid them below. See the list of performance and advertising cookies.

We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here, and learn more about how we use cookies here

Cookies setting
G-SR II and G-SR-SE Gris are now available.

Why can't I turn on my monitor?

If the power LED is on or there is a beep sound:

  1. Cross-check with other PCs using HDMI 2.0 or DP 1.2a or DP 1.4 cables that came with the monitor..
  2. Check if there is a ZOWIE logo while powering on.
  3. Check if there is a blue or black "no cable" message, and make sure the cable is securely plugged in.
  4. Check if there is a no signal message, then change the cable or PC and try again.
  5. Please contact us for further assistance if all you've tried all the above.

 

If the power LED is NOT on or there ISN'T any beep sound:

  1. Make sure the power cord is plugged in.
  2. Change the power cord and try again.
  3. Check if there is a beep sound when a menu key is pressed.
  4. Check if there is a ZOWIE logo while powering on.
  5. Please contact us for further assistance after trying all the above.

Applicable Models

Was this helpful ?

Thanks for your feedback.