Why can't I turn on my monitor?
If the power LED is on or there is a beep sound:
- Cross-check with other PCs using HDMI 2.0 or DP 1.2a cables.
- Check if there is a ZOWIE logo while powering on.
- Check if there is a blue or black "no cable" message, and make sure the cable is securely plugged in.
- Check if there is a no signal message, then change the cable or PC and try again.
- Please contact us for further assistance if all you've tried all the above.
If the power LED is NOT on or there ISN'T any beep sound:
- Make sure the power cord is plugged in.
- Change the power cord and try again.
- Check if there is a beep sound when a menu key is pressed.
- Check if there is a ZOWIE logo while powering on.
- Please contact us for further assistance after trying all the above.