Is there any reason why my mouse doesn't work well on the mousepad I am using?

An all-black surface is the ideal color for tracking. If the mousepad has a lot of different colors, this sometimes interferes with the sensors.

And also, a dirty mousepad may impact the sensor detection, please use a wet cloth to clean your mousepad regularly.


And also, a damaged mousepad surface will impact the mouse sensor detection as well; if any issue happens, please try the mouse on different mousepad as to clarify the issue.

Applicable Models

EC1-A (L), EC2-A (M), FK1 (L), FK1+ (XL), FK2 (M), ZA11 (L), ZA12 (M), ZA13 (S)

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