As the global impact of the COVID-19 virus continues to unfold, ZOWIE has taken steps to protect the health, safety, and well-being of our customers, employees, and communities.
Online Orders: Delivery will be ongoing, but expect possible delays in shipments of up to 7 - 13 days.
Customer Support: We will be experiencing much longer call wait times and product servicing. In addition, our call center will be temporarily closed on Friday due labor shortage. However, we will still process all email inquiries as efficiently as possible.
Warranty Service: We are trying the best to keep our repair center running, but expect possible delays in turnaround time.
For any service inquiries: if you cannot reach us via phone, we encourage you to visit our support site. As this is an ever-changing global event, we will update you as soon as the situation changes.
Thank you for your patience. We all look forward to a healther and stronger future together.
The Zowie Team