XL2540KE

Since everyone is unique, and have different vision conditions and sensation on color and brightness. Thus, The cause of the discomfort to everyone may be very different. Even if the monitor has the same settings and displays the same image, some people may feel uncomfortable, while others may not. Following are a few tips, and we suggest you can try to adjust to alleviate the discomfort condition:

On ZOWIE website, we didn’t show response time to XL2546S and XL2546K as well as all our XL & RL series.

There is always a trade off between overdriving the panel to make it faster which results in bad display quality. XL series fully leverage the panel fast response, but also considering an optimized setting for the overall experience. It is suggested that you can check other user's sharing on website, or test it by yourself in person which would be ideal.

All ZOWIE monitors are mercury free.

Please refer to the AMD website for details on differences between various FreeSync versions :

This is a very common issue that usually occurs when any monitor is being used in a dark environment without secondary light source activated, the back-light and warmth of the monitor attracting the insects which get trapped inside the LCD layers.

Please refer to the FreeSync (Premium) compatible models listed below.

This monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount or arm bracket. Please use M4x10mm screws and possible wall mount adapter accessory when doing the installation. Please check with the wall mount/arm kit vendor or check with ZOWIE RMA for further assistance if any.

All ZOWIE monitors support 100V~240V.

No, this monitor does not have a built-in speaker.

Please refer to the compatible model list below.

Please check the following:

This is normal behavior, much like making major changes to the graphics settings of a game. When FreeSync Premium is enabled or disabled with a game running, some games will be affected because graphics settings need to be reset for the change to take effect.

Please check the following solution :

If the power LED is on or there is a beep sound:

Please refer to the following steps:

For new K series monitors, the way to save settings via the S Switch has been changed. If Gamer1 is selected, the customized display setting is only saved in the monitor.

It may happen when the user enables the FreeSync Premium function with some NVIDIA graphic cards (G-Sync enabled in the Nvidia control panel). It indicates the synchronizing between the monitor and graphic card.

Any custom resolution/Hz setting may damage your monitor due to out of the operation range different from what the monitor has been designed for, and it may make your monitor out of warranty accordingly.