ZOWIE EC1 Mouse for Esports

  • Can I clean my mouse by alcohol?

  • How do you disable "Enhance pointer precision" from the mouse properties?

  • How do you adjust the report (polling) rate (Hz)?

  • Can I change the default setting of the side buttons (Button 4 & Button 5) in Windows, Mac or in Games?

  • Is there any difference between the EC1 (or EC2) and EC1-B (or EC2-B)?

  • How do I adjust DPI and report rate for ZOWIE mice?

  • How can I tell the current DPI and Report rate?

  • How do I confirm if my mouse has potential double click risk based on the announcement?

  • How do I register the mouse for warranty?

  • I am experiencing a double click on my mouse.

  • Where can ZOWIE mice be purchased?

  • Is it possible to order spare parts for the Zowie mice?

  • The middle mouse button (wheel) is not working in Windows, but the click is normal and not loose. Is this problem due to windows, hardware, or the mouse button?

  • The mouse is not active when booting up the computer, I've already tried on different USB ports.

  • I have the mouse wheel bound to JUMP in the game, and it jumps randomly even without touching the wheel, or when placing the mouse down after movement across the pad.

  • The mouse button is stuck as if it is being held down the entire time.

  • The scroll is loose and makes sounds when moving the mouse quickly.

  • My mouse isn't recognized by the PC. The message says "Unknown USB-Device".

  • The cursor is stuck at the screen edge and won't move back to the screen area without disconnecting and reconnecting the USB plug.

  • What should I do if the mousefeet skates have fallen off?

  • The new mouse is not even on a flat surface and unsteady when clicking.

  • The scroll wheel is making noise and the wheel button does not register when clicking.

  • The scroll wheel frequently gets stuck when clicking on the wheel button.

  • The scroll wheel gets stuck and is stiff when scrolling up and down.

  • My cursor skipping and /or stuttering, what can I do to solve this issue?

  • The cursor moves erratically or rapidly around the screen.

  • After plugging in my mouse to a PC, the mouse disconnects from the system after a while.

  • I seem to have a problem with my mouse cable, and the mouse doesn't work anymore.

  • The side buttons do not work properly and need to be pressed unreasonably hard to function.

  • The left/right/side button has stopped working.

  • The mouse wheel is extremely sensitive when lifting it up and placing it down.

  • In comparison to the right button, the left button makes a strange sound and feels different when clicking.

  • There is no LED indicator when the DPI setting is set to 1600.

  • My mouse freezes randomly and the DPI fluctuates occasionally. What should I do?

  • When moving the mouse above a certain speed, it starts sensing the movement incorrectly or gets stuck.