We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may learn more about how we use cookies here

Cookie settings

  • On

    Off

    Strictly necessary cookies

    These cookies are essential so that you can move around the website and use its features. Without these cookies services you have asked for cannot be provided. See the list of strictly necessary cookies. 

  • On

    Off

    Functional cookies

    These cookies allow the website to remember choices you make to give you better functionality and personal features. See the list of functional cookies.

  • On

    Off

    Performance and advertising cookies

    These cookies are used to track your activity on the BenQ website and other websites across the Internet, help measure the effectiveness of our advertising campaign and deliver advertisements that are more relevant to you and your interests. We use various advertising partners, including Amazon, Facebook, and Google. These cookies and other technologies capture data like your IP address, when you viewed the page or email, what device you were using and where you were. You can find out how to avoid them below. See the list of performance and advertising cookies.

We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may learn more about how we use cookies here

Learn More

How can I make Variable Refresh Rate (Adaptive-Sync / FreeSync Premium / G-Sync Compatible) work on my monitor?

Monitors are passive devices and, therefore, require a graphics card to output compatible signals to enable Variable Refresh Rate (VRR) features. So the first step we would like to suggest is to check if your graphics card supports VRR technology (The name of VRR technology may vary from Adaptive-Sync, FreeSync to G-Sync).

For the Nvidia graphics card, please check it here

For AMD graphics card, please check it here

Second, check if your monitor features the VRR function.

Our models feature with VRR function below:

XL2730Z, XL2540, XL2546S, XL2731, XL2740, XL2746S, XL2540K, XL2540KE, XL2546K, XL2731K, XL2746K, XL2566K, XL2546X, XL2586X, XL2566X+, XL2546X+, XL2586X+.

 

How to enable FreeSync through graphics card settings

How to enable G-Sync via graphics card settings

 

On the monitor, please turn off DyAc / DyAc+ / DyAc 2  (if your monitor has that feature) through the monitor menu, since DyAc function is not compatible with variable fresh rate technology. Then, turn on the Adaptive-Sync/FreeSync Premium function through the monitor menu.

Learn more about Variable Refresh Rate (FreeSync Premium / G-Sync Compatible / Adaptive-Sync)

Applicable Models

XL2540 (24.5"), XL2540K (24.5"), XL2546K (24.5"), XL2546S (24.5"), XL2546X (24.5"), XL2566K (24.5"), XL2731 (27"), XL2740 (27"), XL2746S (27")

Was this helpful ?

Thanks for letting us know. How would you describe this FAQ?