RL2455

  • I sometimes feel headaches or eyes soreness while using the monitor. What can be adjusted to alleviate the discomfort if I feel unwell?

  • Since everyone is unique, and have different vision conditions and sensation on color and brightness. Thus, The cause of the discomfort to everyone may be very different. Even if the monitor has the same settings and displays the same image, some people may feel uncomfortable, while others may not. Following are a few tips, and we suggest you can try to adjust to alleviate the discomfort condition:
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  • Does RL2755 support HDMI out setup?

  • The RL2755 and RL2455 do not support head to head setup function. Only the RL2460 supports head to head setup function.
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  • When I use the monitor with AMA function , its leaves a shade when scrolling the page, when turning OFF the AMA , the shadows issue doesn't happened. Is there any advice you can provide?

  • That is Overdrive/Response Time Compensation (RTC) function in RL/XL series. This technology is based on applying an over-voltage to the liquid crystals to motivate them into their orientation faster. We will usually quote a "grey to grey" (G2G) response time figure on displays using this technology since they are normally the fastest transitions available.
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  • Why don’t you share response times for XL and RL models on your website anymore?

  • On ZOWIE website, we didn’t show response time to XL2546S and XL2546K as well as all our XL & RL series.
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  • Since an official response time spec is not available anymore, what other response related spec should I check if I’m comparing your monitors with models from other brands?

  • There is always a trade off between overdriving the panel to make it faster which results in bad display quality. XL series fully leverage the panel fast response, but also considering an optimized setting for the overall experience. It is suggested that you can check other user's sharing on website, or test it by yourself in person which would be ideal.
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  • Which models are compatible with PS5 and Xbox Series X/S for Variable Refresh Rate (VRR)?

  • Please refer to the Variable Refresh Rate (VRR) models listed below

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  • Does my monitor support NVIDIA G-Sync Compatible?

  • Currently, only XL2540 & XL2740 are listed as G-Sync Compatible monitors.

    For the latest G-Sync Compatible monitor list, please visit NVIDIA's website for the latest update.

     

    But if your ZOWIE monitor has Adaptive-Sync / FreeSync Premium function, you can still enable the VRR feature with NVIDIA graphic cards.

    Learn more about Variable Refresh Rate (FreeSync Premium / G-Sync Compatible / Adaptive-Sync):

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  • What VESA mount should I use on this monitor?

  • This monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount or arm bracket. Please use M4x10mm screws and possible wall mount adapter accessory when doing the installation. Please check with the wall mount/arm kit vendor or check with ZOWIE RMA for further assistance if any.
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  • Which models are compatible with PS5 and Xbox Series X for 1080p @ 120hz?

  • Please refer to the compatible model list below.
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  • Why my monitor doesn't work after creating a custom resolution to overclock the hz of the monitor?

  • Any custom resolution/Hz setting may damage your monitor due to out of the operation range different from what the monitor has been designed for, and it may make your monitor out of warranty accordingly.
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  • How do I set the monitor's refresh rate to the highest value as the monitor spec claimed (EX: 144, 165, 240, 360Hz)?

  • A. Models with 144, 165Hz:

    1) For the newer models only with HDMI / DP port, please use a HDMI 1.4 / 2.0 cable or DP 1.2a cable came with the monitor.

    2) For the older models with DVI / DP port, please use a DVI-Dual Link cable or DP 1.2a came with the monitor.

    3) Make sure to update to the latest graphics card driver version.

     

    B. Models with 240Hz:

    1) Make sure to use an HDMI 2.0 or DP 1.2a cable.

    2) If an HDMI 2.0 cable is used, make sure to connect to the correct HDMI 2.0 port.

    3) If a DP 1.2a cable is used, make sure to use the one bundled by BenQ.

    4) Make sure to update to the latest graphics card driver version.

    5) Make sure that your graphics card supports 240Hz.

     

    C. Models with 360Hz:

    1) Make sure to use an DP 1.4 cable came with the monitor.

    2) Make sure to update to the latest graphics card driver version.

    3) Make sure that your graphics card supports 360Hz.

     

    If you are running Win 10, follow this: Setting > System > Display > Advanced Display Settings > Display Adapter Properties. Then click the “Monitor” tab, choose your preferred resolution and 144/165/240/360Hz refresh rate from the “Screen Refresh Rate” list, and click “OK.”

    If you are running Win 11, follow this: Setting > System > Display > Advanced Display > Display information > Choose a refresh rate. Then choose your 144/165/240/360Hz refresh rate.

    Or you can do the setting via GPU control panel;

    If it is NVIDIA GPU, please open the NVIDIA control panel, and then head to “Change Resolution” tab under the “Display” option, and then choose your preferred resolution under “PC (not Ultra HD, HD, SD)”, and choose “144/165/240/360Hz” under “refresh rate” option.

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