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We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may learn more about how we use cookies here

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ZOWIE XL2731K TN 165Hz DyAc™ 27 Inch Gaming Monitor for Esports

  • I sometimes feel headaches or eyes soreness while using the monitor. What can be adjusted to alleviate the discomfort if I feel unwell?

  • Since everyone is unique, and have different vision conditions and sensation on color and brightness. Thus, The cause of the discomfort to everyone may be very different. Even if the monitor has the same settings and displays the same image, some people may feel uncomfortable, while others may not. Following are a few tips, and we suggest you can try to adjust to alleviate the discomfort condition:

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  • What is the optimal Hz performance for users to turn on the "DyAc", "DyAc+" or "Blur Reduction" function in the OSD?

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  • Can I share my settings with a friend whose monitor is not on the list of XL Setting to Share compatible monitors?

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  • If I have additional questions about XL Setting to Share, where can I get help?

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  • I don't like default color settings, what should I do?

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  • Why can't I enable the DyAc / DyAc+ / DyAc 2 and Freesync Premium function / Adaptive-Sync at the same time?

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  • Can I use any adapter to switch signals or different port types between the monitor and connected devices?

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  • How to update firmware with a USB flash drive?

  • Please refer to the video at the link below for detailed instructions for updating firmware with a USB flash drive.

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  • How do I enable VRR (variable refresh rate) on PS5 and Xbox Series X/S for ZOWIE monitors?

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  • Why does the recorded screen video flicker when I record it with my phone?

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  • What does the "Profile to Go" feature available on select gaming monitors mean?

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  • What is the difference between DyAc and DyAc+?

  • DyAc+ is based on this same technology (DyAc) and through panel optimization (with little faster panel response), provides gamers with a different option for actions such as spray control.

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  • When I use the monitor with AMA function , its leaves a shade when scrolling the page, when turning OFF the AMA , the shadows issue doesn't happened. Is there any advice you can provide?

  • That is Overdrive/Response Time Compensation (RTC) function in RL/XL series. This technology is based on applying an over-voltage to the liquid crystals to motivate them into their orientation faster. We will usually quote a "grey to grey" (G2G) response time figure on displays using this technology since they are normally the fastest transitions available.

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  • Why don’t you share response times for XL and RL models on your website anymore?

  • On ZOWIE website, we didn’t show response time to XL2546S and XL2546K as well as all our XL & RL series.

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  • Since an official response time spec is not available anymore, what other response related spec should I check if I’m comparing your monitors with models from other brands?

  • There is always a trade off between overdriving the panel to make it faster which results in bad display quality. XL series fully leverage the panel fast response, but also considering an optimized setting for the overall experience. It is suggested that you can check other user's sharing on website, or test it by yourself in person which would be ideal.

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  • Are all ZOWIE monitors or only certain models mercury free?

  • All ZOWIE monitors are mercury free.

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  • What is XL setting to share? How does it work?

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  • Which models are compatible with PS5 and Xbox Series X/S for Variable Refresh Rate (VRR)?

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  • Is there any model that can support Display Pilot?

  • Sorry, the Display Pilot software has been phased out and we do not update it any longer.

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  • Does my monitor support NVIDIA G-Sync Compatible?

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  • Does my monitor support XL Setting to Share? How can I get it?

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  • What VESA mount should I use on this monitor?

  • This monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount or arm bracket. Please use M4x10mm screws and possible wall mount adapter accessory when doing the installation. Please check with the wall mount/arm kit vendor or check with ZOWIE RMA for further assistance if any.

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  • What is minimum refresh rate that DyAc / DyAc+ is working?

  • The minimum refresh rate of enabling DyAc is 100hz. Higher refresh rate will provide a better DyAc performance.

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  • Does this monitor support 220V or 110V?

  • All ZOWIE monitors support 100V~240V.

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  • What is the input lag of this monitor? What is the response time of this monitor?

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  • Does this monitor have speaker?

  • No, this monitor does not have a built-in speaker.

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  • Which models are compatible with PS5 and Xbox Series X for 1080p @ 120hz?

  • Please refer to the compatible model list below.

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  • Which inputs are supported by NVIDIA G-Sync Compatible and AMD FreeSync Premium?

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  • How can I check if my FreeSync or Adaptive-Sync monitor also supports NVIDIA G-Sync Compatible?

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  • My monitor displays normally. But it can’t keep the input source I selected last time or always shows “No Cable Connected” or “No Signal Detected” after I power off and on my monitor/PC. What should I do?

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  • Why do some games exit when FreeSync Premium / Adaptive-Sync is turned off or on?

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  • Why can't I turn on my monitor?

  • If the power LED is on or there is a beep sound:

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  • Why does my monitor keep showing "No Signal Detected" even though the DisplayPort cable is connected properly, and what should I do?

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  • The monitor shows random colors onscreen when I use an S Switch. What can I do?

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  • Why can't I save settings under Gamer1, Gamer2, and Gamer3 modes on my monitor?

  • For new K series monitors, the way to save settings via the S Switch has been changed. If Gamer1 is selected, the customized display setting is only saved in the monitor.

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  • Why my monitor doesn't work after creating a custom resolution to overclock the hz of the monitor?

  • Any custom resolution/Hz setting may damage your monitor due to out of the operation range different from what the monitor has been designed for, and it may make your monitor out of warranty accordingly.

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  • How do I set the monitor's refresh rate to the highest value as the monitor spec claimed (EX: 144, 165, 240, 280, 360, 400Hz)?

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  • How to export logs from ZOWIE XL Setting to Share?

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  • XL Setting to Share doesn’t detect my monitor (Monitor not found). What should I do?

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