ZOWIE FK1-B mouse for Esports White Edition

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  • Is there any reason why my mouse doesn't work well on the mousepad I am using?

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  • The LED wheel switches colors randomly without pressing or changing the DPI settings.

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  • Tracking randomly stops, and sometimes the mouse disconnects and LED turns OFF. I have to reconnect the mouse. How can I fix this problem?

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  • The sensor has suddenly become less accurate in game at 1600 dpi. The mouse moves like 400 dpi. What should I do?

  • Please test the unit on another PC and/or USB-port and follow these trouble shooting steps.

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  • When moving the mouse on the mousepad, sometimes there is lag. But when I rotate the mousepad and swipe in the same place, it works fine again. What should I do?

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  • The mouse works fine when moving up or down, but when the mouse points in any other direction, the sensor lags, stops entirely, or moves at 1/3 speed. What should I do?

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