ZOWIE EC2-CW Wireless Mouse For Esports

Back to Product
  • How do you change/reset the LOD (Lift Off Distance) setting of the mouse?

  • Learn more
  • How do you disable "Enhance pointer precision" from the mouse properties?

  • Learn more
  • Can I change the default setting of the side buttons (Button 4 & Button 5) in Windows, Mac or in Games?

  • Learn more
  • How can I switch source connectivity sources between an enhanced receiver and a USB dongle?

  • Learn more
  • How can I change the DPI and polling rate on ZOWIE wireless mice?

  • Learn more
  • How can I change click response time?

  • Learn more
  • What does the color of the LED indicator mean on the enhanced wireless receiver?

  • Learn more
  • How can I check the battery level for my wireless mouse?

  • Learn more
  • Is the center ring-shaped skate compatible wired ZOWIE mice?

  • Learn more
  • How do I register the mouse for warranty?

  • Learn more
  • I am experiencing a double click on my mouse.

  • Learn more
  • Are the skates on the EC-CW compatible with wired mouse usage?

  • Learn more
  • Is the charging speed through the Pogo pin the same as with USB-C?

  • Learn more
  • I lost my charging cable, so can I use any USB-C cable on the enhanced receiver and wireless mouse?

  • Learn more
  • Is it a problem if the wireless keeps charging with the USB-C cable or Pogo pin?

  • Learn more
  • Are EC-CW series models of the same shape and size as the EC-C series?

  • Learn more
  • Is the material for EC-CW feet the same as that used on wired models?

  • Learn more
  • I have the EC2-CW and EC3-CW, so can I use a single USB dongle or enhanced receiver with both mice at the same time?

  • Learn more
  • What is the red mark on front of the mouse for?

  • Learn more
  • What are the dimensions of the enhanced receiver?

  • Learn more
  • The middle mouse button (wheel) is not working in Windows, but the click is normal and not loose. Is this problem due to Windows, hardware, or the mouse button?

  • Learn more
  • The mouse is not active when booting up the computer, I've already tried on different USB ports.

  • Learn more
  • I have the mouse wheel bound to JUMP in the game, and it jumps randomly even without touching the wheel, or when placing the mouse down after movement across the pad.

  • Learn more
  • The mouse button is stuck as if it is being held down the entire time.

  • Learn more
  • The scroll is loose and makes sounds when moving the mouse quickly.

  • Learn more
  • My mouse isn't recognized by the PC. The message says "Unknown USB-Device"

  • Learn more
  • The cursor is stuck at the screen edge and won't move back to the screen area without disconnecting and reconnecting the USB plug.

  • Learn more
  • What should I do if the mousefeet skates have fallen off?

  • Learn more
  • The new mouse is not even on a flat surface and unsteady when clicking.

  • Learn more
  • The scroll wheel is making noise and the wheel button does not register when clicking.

  • Learn more
  • The scroll wheel frequently gets stuck when clicking on the wheel button.

  • Learn more
  • The scroll wheel gets stuck and is stiff when scrolling up and down.

  • Learn more
  • My cursor skipping and /or stuttering, what can I do to solve this issue?

  • Learn more
  • The cursor moves erratically or rapidly around the screen.

  • Learn more
  • After plugging in my mouse to a PC, the mouse disconnects from the system after a while.

  • Learn more
  • The side buttons do not work properly and need to be pressed unreasonably hard to function.

  • Learn more
  • The left/right/side button has stopped working.

  • Learn more
  • The cursor on the screen shakes and starts moving on its own without touching the mouse or with my hand just resting on it.

  • Learn more
  • When I do fast swipes or angle changes in the game, my mouse disconnects from Windows, then they reconnect.

  • Learn more
  • The mouse has been working intermittently. Applying force against the mousepad seems to get it back in working order, and the issue does seem slightly diminished at higher DPI settings.

  • Learn more
  • The mouse wheel is extremely sensitive when lifting it up and placing it down.

  • Learn more
  • Is there any reason why my mouse doesn't work well on the mousepad I am using?

  • Learn more
  • The LED wheel switches colors randomly without pressing or changing the DPI settings.

  • Learn more
  • How come my mouse is not working well on a desk surface?

  • Learn more
  • There is no LED indicator when the DPI setting is set to 1600.

  • Learn more
  • In game, when I shoot and try to quickly swap weapons with the mouse wheel, it won't register the movement when scrolling.

  • Learn more
  • Tracking randomly stops, and sometimes the mouse disconnects and LED turns OFF. I have to reconnect the mouse. How can I fix this problem?

  • Learn more
  • The sensor has suddenly become less accurate in game at 1600 dpi. The mouse moves like 400 dpi. What should I do?

  • Please test the unit on another PC and/or USB-port and follow these trouble shooting steps.

    Learn more
  • My mouse freezes randomly and the DPI fluctuates occasionally. What should I do?

  • Learn more
  • When I lift the mouse from my mouse pad then place it back down, the sensor fails to register the mouse for a second or two. What should I do?

  • Learn more
  • When moving the mouse above a certain speed, it starts sensing the movement incorrectly or gets stuck.

  • Learn more
  • When moving the mouse on the mousepad, sometimes there is lag. But when I rotate the mousepad and swipe in the same place, it works fine again. What should I do?

  • Learn more
  • The mouse works fine when moving up or down, but when the mouse points in any other direction, the sensor lags, stops entirely, or moves at 1/3 speed. What should I do?

  • Learn more