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ZOWIE EC1-A WHITE Mouse for Esports
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The mouse has been working intermittently. Applying force against the mousepad seems to get it back in working order, and the issue does seem slightly diminished at higher DPI settings.
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Is there any reason why my mouse doesn't work well on the mousepad I am using?
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The LED wheel switches colors randomly without pressing or changing the DPI settings.
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How come my mouse is not working well on a desk surface?
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In game, when I shoot and try to quickly swap weapons with the mouse wheel, it won't register the movement when scrolling.
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Tracking randomly stops, and sometimes the mouse disconnects and LED turns OFF. I have to reconnect the mouse. How can I fix this problem?
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The sensor has suddenly become less accurate in game at 1600 dpi. The mouse moves like 400 dpi. What should I do?
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Please test the unit on another PC and/or USB-port and follow these trouble shooting steps.
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When I lift the mouse from my mouse pad then place it back down, the sensor fails to register the mouse for a second or two. What should I do?
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When moving the mouse on the mousepad, sometimes there is lag. But when I rotate the mousepad and swipe in the same place, it works fine again. What should I do?
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The mouse works fine when moving up or down, but when the mouse points in any other direction, the sensor lags, stops entirely, or moves at 1/3 speed. What should I do?
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