Why does it show error message “incorrect cable, please use the DVI-Dual Link Cable that came with your monitor” even I connected a DVI Dual Link cable which I bought from somewhere, because the monitor only provided DP cable, no DVI-Dual Link cable, what should I do?

This message shows to remind you that the current cable is not compatible to this monitor, since the spec and quality from other vendors varies and not guaranteed by us; please kindly contact ZOWIE service (ZOWIE website: contact/RMA) for assistance accordingly.

Применимые модели

XL2411P (24"), XL2731 (27")

Было ли это полезным?

Спасибо за то, что проинформировали нас. Как бы вы описали этот FAQ?