This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies, you can also manage your cookie preference on your browsers. Find More
x

Why does it show error message “incorrect cable, please use the DVI-Dual Link Cable that came with your monitor” even I connected a DVI Dual Link cable which I bought from somewhere, because the monitor only provided DP cable, no DVI-Dual Link cable, what should I do?

Troubleshooting  /   2021-02-23

This message shows to remind you that the current cable is not compatible to this monitor, since the spec and quality from other vendors varies and not guaranteed by us; please kindly contact ZOWIE service (ZOWIE website: contact/RMA) for assistance accordingly.

Copyright @ BenQ Corporation. All Rights Reserved.
This website is best viewed using Internet Explorer 11 , Chrome , Firefox, Safari and other newer browsers version.