This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies, you can also manage your cookie preference on your browsers. Find More

  • On

    Off

  • On

    Off

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies, you can also manage your cookie preference on your browsers. Find More

In game, when I shoot and try to quickly swap weapons with the mouse wheel, it won't register the movement when scrolling.

Please test the unit on another PC and/or USB-port and follow these troubleshooting steps.
1. Reinstall the mouse driver
2. Clean the sensor lens with a brush.
3. Test the mouse on a different Hz setting.

If the problem persists and the product is still within the warranty period, please contact our support team.

Applicable Models

EC1-A (L), EC2-A (M), FK1 (L), FK1+ (XL), FK2 (M), ZA11 (L), ZA12 (M), ZA13 (S), EC1-A WHITE (L), EC1-B (L), EC1-B DIVINA BLUE (L), EC1-B CS:GO (L), EC1-B DIVINA PINK (L), EC1-C (L), EC1 RED V2 (L), EC1 TYLOO (L), EC3-C (S), FK1-B (L), FK1-B DIVINA BLUE (L), FK1-B DIVINA PINK (L), FK1-B RED V2 (L), FK1+ (XL), EC1-CW (L), EC2-CW (M), EC3-CW (S)

Show more Show less

Was this helpful ?

Thanks for your feedback.