We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may learn more about how we use cookies here

Cookie settings

  • On

    Off

    Strictly necessary cookies

    These cookies are essential so that you can move around the website and use its features. Without these cookies services you have asked for cannot be provided. See the list of strictly necessary cookies. 

  • On

    Off

    Functional cookies

    These cookies allow the website to remember choices you make to give you better functionality and personal features. See the list of functional cookies.

  • On

    Off

    Performance and advertising cookies

    These cookies are used to track your activity on the BenQ website and other websites across the Internet, help measure the effectiveness of our advertising campaign and deliver advertisements that are more relevant to you and your interests. We use various advertising partners, including Amazon, Facebook, and Google. These cookies and other technologies capture data like your IP address, when you viewed the page or email, what device you were using and where you were. You can find out how to avoid them below. See the list of performance and advertising cookies.

We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may learn more about how we use cookies here

Learn More

ZOWIE XL2586X+ New Fast TN 600Hz DyAc 2 Gaming Monitor for Esports

Back to Product

  • I sometimes feel headaches or eyes soreness while using the monitor. What can be adjusted to alleviate the discomfort if I feel unwell?

  • Since everyone is unique, and have different vision conditions and sensation on color and brightness. Thus, The cause of the discomfort to everyone may be very different. Even if the monitor has the same settings and displays the same image, some people may feel uncomfortable, while others may not. Following are a few tips, and we suggest you can try to adjust to alleviate the discomfort condition:
    Learn more

  • Why does the recorded screen video flicker when I record it with my phone?

  • This is normal behavior when the DyAc  function, which uses blacklight control technology to reduce the motion blur of the monitor, is enabled. If you can see flickering or moving scanning lines: it comes from the camera sensor and the monitor having a different scanning frequency.

    The line direction could be horizontal or vertical, this is typically related to the camera direction (placing the camera vertically or horizontally) or how the camera sensor behavior is designed.

    Learn more

  • When I use the monitor with AMA function , its leaves a shade when scrolling the page, when turning OFF the AMA , the shadows issue doesn't happened. Is there any advice you can provide?

  • That is Overdrive/Response Time Compensation (RTC) function in RL/XL series. This technology is based on applying an over-voltage to the liquid crystals to motivate them into their orientation faster. We will usually quote a "grey to grey" (G2G) response time figure on displays using this technology since they are normally the fastest transitions available.
    Learn more

  • Why don’t you share response times for XL and RL models on your website anymore?

  • On ZOWIE website, we didn’t show response time to XL2546S and XL2546K as well as all our XL & RL series.
    Learn more

  • Since an official response time spec is not available anymore, what other response related spec should I check if I’m comparing your monitors with models from other brands?

  • There is always a trade off between overdriving the panel to make it faster which results in bad display quality. XL series fully leverage the panel fast response, but also considering an optimized setting for the overall experience. It is suggested that you can check other user's sharing on website, or test it by yourself in person which would be ideal.
    Learn more

  • Are all ZOWIE monitors or only certain models mercury free?

  • All ZOWIE monitors are mercury free.
    Learn more

  • Which models are compatible with PS5 and Xbox Series X/S for Variable Refresh Rate (VRR)?

  • Please refer to the Variable Refresh Rate (VRR) models listed below.

    Learn more

  • Is there any model that can support Display Pilot?

  • Sorry, the Display Pilot software has been phased out and we do not update it any longer.
    Learn more

  • Does my monitor support NVIDIA G-Sync Compatible?

  • Currently, only XL2540 & XL2740 are listed as G-Sync Compatible monitors.

    For the latest G-Sync Compatible monitor list, please visit NVIDIA's website for the latest update.

     

    But if your ZOWIE monitor has Adaptive-Sync / FreeSync Premium function, you can still enable the VRR feature with NVIDIA graphic cards.

    Learn more about Variable Refresh Rate (FreeSync Premium / G-Sync Compatible / Adaptive-Sync):

    Learn more

  • What VESA mount should I use on this monitor?

  • This monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount or arm bracket. Please use M4x10mm screws and possible wall mount adapter accessory when doing the installation. Please check with the wall mount/arm kit vendor or check with ZOWIE RMA for further assistance if any.
    Learn more

  • Does this monitor support 220V or 110V?

  • All ZOWIE monitors support 100V~240V.
    Learn more

  • Does this monitor have speaker?

  • No, this monitor does not have a built-in speaker.
    Learn more

  • Which models are compatible with PS5 and Xbox Series X for 1080p @ 120hz?

  • Please refer to the compatible model list below.
    Learn more

  • I noticed different preset modes on the monitor. What are they for?

  • On the XL-X and XL-X+ series models:

     

    • FPS1 Mode: Optimized for Counter-Strike 2.
    • FPS2 Mode: Tailored for VALORANT.
    • FPS3 Mode: Suited for APEX Legends.

     

    These modes provide ideal color and contrast settings to match the visual demands of each game, 

    enhancing visibility and clarity in-game.

     

    • Gamer1/2/3 Modes: 

    Designed for saving custom settings. You can use the "Save" option to overwrite these modes with your preferred settings. By default, they share the same color profiles as FPS1, FPS2, and FPS3 modes, respectively.

     

    • Movie Mode: For watching videos.
    • Standard Mode: For general PC usage.

     

    You can further fine-tune the settings to match your preferences.

     

    Learn more

  • Why can't I turn on my monitor?

  • If the power LED is on or there is a beep sound:
    Learn more

  • Why my monitor doesn't work after creating a custom resolution to overclock the hz of the monitor?

  • Any custom resolution/Hz setting may damage your monitor due to out of the operation range different from what the monitor has been designed for, and it may make your monitor out of warranty accordingly.
    Learn more

  • How do I set the monitor's refresh rate to the highest value as the monitor spec claimed (EX: 144, 165, 240, 280, 360, 400, 540, 600Hz)?

  • Please check the following steps:

     

    A. Models with 144/165Hz:

    1. For the newer models only with HDMI / DP port, please use a HDMI 1.4 / 2.0 cable or DP 1.2a cable that came with the monitor.
    2. For the older models with DVI / DP port, please use a DVI-Dual Link cable or DP 1.2a that came with the monitor.
    3. Make sure to update to the latest graphics card driver version.

     

    B. Models with 240/280Hz:

    1. Make sure to use an HDMI 2.0 or DP 1.2a cable.
    2. If an HDMI 2.0 cable is used, make sure to connect to the correct HDMI 2.0 port.
    3. If a DP 1.2a cable is used, make sure to use the one bundled by BenQ.
    4. Make sure to update to the latest graphics card driver version.
    5.  Make sure that your graphics card supports 240/280Hz.

    C. Models with 360/400Hz:

    1. Make sure to use a DP 1.4 cable that comes with the monitor.
    2. Make sure to update to the latest graphics card driver version.
    3. Make sure that your graphics card supports 360/400Hz.

    D. Models with 540/600Hz:

    1. Make sure to use the DP 1.4/HDMI 2.1 cable that came with the monitor.
    2. Make sure to update to the latest graphics card driver version.
    3. Make sure you are running Windows 11 and that it is up to date.   (Please note that Windows 10 has a limit of 500Hz.)
    4. Make sure that your graphics card supports 540/600Hz.
    • If you are running Win 10, follow this: Setting > System > Display > Advanced Display Settings > Display Adapter Properties. Then click the “Monitor” tab, choose your preferred resolution and refresh rate from the “Screen Refresh Rate” list, and click “OK.”
    • If you are running Win 11, follow this: Setting > System > Display > Advanced Display > Display information >  Then choose your preferred refresh rate.

    Or you can do the setting via the GPU control panel;

    If it is NVIDIA GPU, please open the NVIDIA control panel, and then head to “Change Resolution” tab under the “Display” option, and then choose your preferred resolution under “PC (not Ultra HD, HD, SD)”, and choose your preferred refresh rate under “refresh rate” option.

    Learn more

  • How to export logs from ZOWIE XL Setting to Share?

  • This video will guide you on how to export logs from ZOWIE XL Setting to Share.

    Learn more

  • XL Setting to Share doesn’t detect my monitor (Monitor not found). What should I do?

  • Please follow these steps:

    1. Ensure that the cables are directly connected from your PC to the monitor.
        Avoid using splitters or adapters to prevent compatibility issues.

    2. Reset your monitor through the menu: System > Reset > Reset All > YES.

    3. Verify that the ECO Setting is set to OFF: System > ECO Setting > OFF.
        (Note: Enabling ECO Setting disables the DDC/CI function.)

    4. Confirm that the DDC/CI setting is set to ON: System > Other Setting > DDC/CI
        > ON. This protocol is essential for communication between the PC and monitor.
        (Note: XL-X models have this ON by default.)

    5. Check if your XL Setting to Share software is the latest version: Run XL Setting to
        Share > Settings > Software Updates > Check Update.

    6. Update your Graphics Card drivers to the latest version.

    7. Ensure that the XL Setting to Share (.exe) file is unzipped and not running inside
        a zipped file.

     

    If the software still doesn’t detect your XL monitor after completing the above steps, please contact our customer service team for further assistance.

    To help our engineers investigate the issue effectively, please provide Log files. To export logs, navigate to Settings > Basic Settings > Technical Support > Export Logs within the software.

    Learn more