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ZOWIE XL2411P TN 144Hz 24 Inch Gaming Monitor for Esports
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My monitor has DP and DVI-Dual Link ports support 120hz (such as XL2411P, XL2430, XL2720), can I use video adapters such as HDMI to DP, or HDMI to DVI Dual Link to be a workaround solution to achieve 120hz on console?
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Sorry, we can’t guarantee any video adapter comes from 3rd party, since we can’t guarantee its spec and quality which may vary. And also, since the timing output from those video adapters may not consist with industry-standard timing, even it may work, then monitor will continuously show a warranty message (For example: Incorrect cable. Please use the DVI dual-link cable that came with your monitor).Learn more
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I sometimes feel headaches or eyes soreness while using the monitor. What can be adjusted to alleviate the discomfort if I feel unwell?
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Since everyone is unique, and have different vision conditions and sensation on color and brightness. Thus, The cause of the discomfort to everyone may be very different. Even if the monitor has the same settings and displays the same image, some people may feel uncomfortable, while others may not. Following are a few tips, and we suggest you can try to adjust to alleviate the discomfort condition:Learn more
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What is the optimal Hz performance for users to turn on the "DyAc", "DyAc+" or "Blur Reduction" function in the OSD?
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The optimized performance of the "DyAc" or "Blur Reduction" function is when your system could support the refresh rate above 100Hz and stably output above 100 fps. If you want to enable this function, we suggest that your system should be able to support 100Hz above and output more than 100 fps stably.
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I don't like default color settings, what should I do?
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The default color mode is "FPS1" mode, which is fine-tuned for scenes in CS:GO.
*in some regions, the default color is set to "ECO" mode to meet the regulatory requirements.
*For XL-X models, "FPS1" mode is fine-tuned for CS2.
If your preference is far from those preset settings, you may try the “Standard" mode color first and further customize it to your preferred settings.
We highly encourage you to contact us on social media if you need further assistance.
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My Laptop or graphic card doesn't have a DP port, can I buy an adapter for running 144Hz or higher Hz?
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It is highly unrecommended to use 3rd party video cable/adapters as not all of them have been tested and there could be compatibility problem, especially different cables spec and quality may vary. Please feel free to contact our online service for more assistance.
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How do I run 144hz on XL2411P?
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XL2411P only supports 144hz via Display port and DVI-DL port. Please make sure your cable is connected to the monitor and graphic card properly.Learn more
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Can I use any adapter to switch signals or different port types between the monitor and connected devices?
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We do not recommend using 3rd party switchers or adapters as not all of them have been tested and there could be a compatibility issue, especially when different cable differ in specifications and quality. Please feel free to contact our online service team for more assistance.
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When I use the monitor with AMA function , its leaves a shade when scrolling the page, when turning OFF the AMA , the shadows issue doesn't happened. Is there any advice you can provide?
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That is Overdrive/Response Time Compensation (RTC) function in RL/XL series. This technology is based on applying an over-voltage to the liquid crystals to motivate them into their orientation faster. We will usually quote a "grey to grey" (G2G) response time figure on displays using this technology since they are normally the fastest transitions available.Learn more
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Why don’t you share response times for XL and RL models on your website anymore?
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On ZOWIE website, we didn’t show response time to XL2546S and XL2546K as well as all our XL & RL series.Learn more
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Since an official response time spec is not available anymore, what other response related spec should I check if I’m comparing your monitors with models from other brands?
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There is always a trade off between overdriving the panel to make it faster which results in bad display quality. XL series fully leverage the panel fast response, but also considering an optimized setting for the overall experience. It is suggested that you can check other user's sharing on website, or test it by yourself in person which would be ideal.Learn more
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Are all ZOWIE monitors or only certain models mercury free?
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All ZOWIE monitors are mercury free.Learn more
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Which models are compatible with PS5 and Xbox Series X/S for Variable Refresh Rate (VRR)?
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Learn more
Please refer to the Variable Refresh Rate (VRR) models listed below.
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Is there any model that can support Display Pilot?
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Sorry, the Display Pilot software has been phased out and we do not update it any longer.Learn more
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Which version of NVIDIA driver supports monitor 3D function?
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NVIDIA driver 418 or earlier versions support 3D function.Learn more
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Does my monitor support NVIDIA G-Sync Compatible?
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Learn more
Currently, only XL2540 & XL2740 are listed as G-Sync Compatible monitors.
For the latest G-Sync Compatible monitor list, please visit NVIDIA's website for the latest update.
But if your ZOWIE monitor has Adaptive-Sync / FreeSync Premium function, you can still enable the VRR feature with NVIDIA graphic cards.
Learn more about Variable Refresh Rate (FreeSync Premium / G-Sync Compatible / Adaptive-Sync):
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What is the maximum refresh rate of the HDMI port on XL2411P/XL2430/XL2731 @FHD?
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The maximum refresh rate of the HDMI port on XL2411P/XL2430/XL2731 is 60Hz @FHD. Please use the DVI-Dual Link or DP port for a higher refresh rate setting. For more details, please check the resolution table from user manual.Learn more
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What VESA mount should I use on this monitor?
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This monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount or arm bracket. Please use M4x10mm screws and possible wall mount adapter accessory when doing the installation. Please check with the wall mount/arm kit vendor or check with ZOWIE RMA for further assistance if any.Learn more
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Does this monitor support 220V or 110V?
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All ZOWIE monitors support 100V~240V.Learn more
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What is the input lag of this monitor? What is the response time of this monitor?
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Learn more
There is no standard input lag measurement in the industry, so we don’t list input lag numbers to avoid confusion. This model uses TN panel with fast response, we not only fine-tuned it to maximize its panel capability but also considering an overall smooth experience. We don’t sacrifice the overall experience for highlighting any specific spec number.
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Does XL2411P support 120hz for console by HDMI?
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XL2411P's HDMI only supports max of 60hz for console.Learn more
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Does this monitor have speaker?
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No, this monitor does not have a built-in speaker.Learn more
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Which models are compatible with PS5 and Xbox Series X for 1080p @ 120hz?
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Please refer to the compatible model list below.Learn more
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Why does it show error message “incorrect cable, please use the DVI-Dual Link Cable that came with your monitor” even I connected a DVI Dual Link cable which I bought from somewhere, because the monitor only provided DP cable, no DVI-Dual Link cable, what should I do?
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This message shows to remind you that the current cable is not compatible to this monitor, since the spec and quality from other vendors varies and not guaranteed by us; please kindly contact ZOWIE service (ZOWIE website: contact/RMA) for assistance accordingly.Learn more
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Why can’t I set the frequency to 144Hz on my XL2411/XL2411P?
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Please check the following:Learn more
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When playing LOL, CF, CS:GO or OW, I can see red and blue color stack ghosting on the display. How to fix it?
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Please turn off the 3D function of the graphic card. For the 3D setting details, we suggest consulting with the graphic card / PC / NB OS service center.Learn more
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Why can't I turn on my monitor?
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If the power LED is on or there is a beep sound:Learn more
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Why is my monitor flickering or showing no signal when I plug the cable properly, what should I do?
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Sorry, this should not happen in normal condition. Please contact our customer service. We'd like to investigate your monitor problem and provide further assistance.Learn more
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Why does my monitor keep showing "No Signal Detected" even though the DisplayPort cable is connected properly, and what should I do?
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Learn more
Please check the followings:
1. Press the monitor's OSD control keys or 5-way controller and check the Input
options to see if DisplayPort is selectable. If DisplayPort is not selectable,
please ensure the DisplayPort cable is properly connected to both devices.2. If the DisplayPort option is selectable but no signal appears on the screen,
unplug the cable and plug it back in to allow the monitor to re-detect the
connection.3. If the issue persists, try connecting the monitor using HDMI to confirm that
the monitor functions correctly, then attempt the DisplayPort connection again.4. Ensure you have updated to the latest graphics card driver and motherboard
BIOS version. If you cannot update the driver while connected via DisplayPort
due to no signal, switch connections to HDMI if possible.5. If possible, test the monitor with multiple devices using DisplayPort and verify
that at least one device shows a signal. Trying different DisplayPort cables and
cross-testing the cable with other devices may also help.6. If the problem occurs suddenly after normal DisplayPort usage, use HDMI to
ensure that DisplayPort is set to a resolution and refresh rate supported by the
monitor.If none of the above steps resolve the issue, the monitor may need inspection. Please contact our customer service team for further assistance.
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Why my monitor doesn't work after creating a custom resolution to overclock the hz of the monitor?
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Any custom resolution/Hz setting may damage your monitor due to out of the operation range different from what the monitor has been designed for, and it may make your monitor out of warranty accordingly.Learn more
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How do I set the monitor's refresh rate to the highest value as the monitor spec claimed (EX: 144, 165, 240, 280, 360, 400Hz)?
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Learn more
Please check the following steps:
A. Models with 144/165Hz:
- For the newer models only with HDMI / DP port, please use a HDMI 1.4 / 2.0 cable or DP 1.2a cable that came with the monitor.
- For the older models with DVI / DP port, please use a DVI-Dual Link cable or DP 1.2a that came with the monitor.
- Make sure to update to the latest graphics card driver version.
B. Models with 240/280Hz:
- Make sure to use an HDMI 2.0 or DP 1.2a cable.
- If an HDMI 2.0 cable is used, make sure to connect to the correct HDMI 2.0 port.
- If a DP 1.2a cable is used, make sure to use the one bundled by BenQ.
- Make sure to update to the latest graphics card driver version.
- Make sure that your graphics card supports 240Hz.
C. Models with 360/400Hz:
- Make sure to use a DP 1.4 cable that comes with the monitor.
- Make sure to update to the latest graphics card driver version.
- Make sure that your graphics card supports 360Hz.
D. Models with 540Hz:
- Make sure to use the DP 1.4/HDMI 2.1 cable that came with the monitor.
- Make sure to update to the latest graphics card driver version.
- Make sure you are running Windows 11 and that it is up to date. (Please note that Windows 10 has a limit of 500Hz.)
- Make sure that your graphics card supports 540Hz.
If you are running Win 10, follow this: Setting > System > Display > Advanced Display Settings > Display Adapter Properties.
Then click the “Monitor” tab, choose your preferred resolution and 144/165/240/360Hz refresh rate from the “Screen Refresh Rate” list, and click “OK.”
If you are running Win 11, follow this: Setting > System > Display > Advanced Display > Display information > Choose a refresh rate. Then choose your 144/165/240/360/540Hz refresh rate.
Or you can do the setting via the GPU control panel;
If it is NVIDIA GPU, please open the NVIDIA control panel, and then head to “Change Resolution” tab under the “Display” option, and then choose your preferred resolution under “PC (not Ultra HD, HD, SD)”, and choose “144/165/240/360/540Hz” under “refresh rate” option.