We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may learn more about how we use cookies here

Cookie settings

  • On

    Off

    Strictly necessary cookies

    These cookies are essential so that you can move around the website and use its features. Without these cookies services you have asked for cannot be provided. See the list of strictly necessary cookies. 

  • On

    Off

    Functional cookies

    These cookies allow the website to remember choices you make to give you better functionality and personal features. See the list of functional cookies.

  • On

    Off

    Performance and advertising cookies

    These cookies are used to track your activity on the BenQ website and other websites across the Internet, help measure the effectiveness of our advertising campaign and deliver advertisements that are more relevant to you and your interests. We use various advertising partners, including Amazon, Facebook, and Google. These cookies and other technologies capture data like your IP address, when you viewed the page or email, what device you were using and where you were. You can find out how to avoid them below. See the list of performance and advertising cookies.

We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may learn more about how we use cookies here

Learn More

ZOWIE ZA13-DW 4K Wireless Mouse for Esports

Back to Product

  • How can I change the DPI and polling rate on ZOWIE wireless mice?

  • The DPI and the polling rate button is on the bottom of all ZOWIE wireless mouse models.

    U2:

    Press button 6 to switch DPI to your preference: 400/800/1000/1200/1600/3200

    Press button 7 to switch the polling rate to your preference: 125Hz/500Hz/1000Hz

    Learn more

  • Why does my wireless mouse randomly lag or stuck, how do I fix it?

  • Please follow the steps as follows:

    1. When you are connecting via 4K enhanced receiver: (Please refer to the photo below and the user manual for more detailed information.

       a. Keep the mouse and the receiver aligned in the center for optimal performance.

       b. For optimal performance, use the mouse approximately 20 cm away from the receiver at an angle of 50 degrees (left and right). 

       c. Keep the receiver at least 50 cm away from other possible signal interference such as wireless routers.

    Learn more