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XL2540

  • How can I make Variable Refresh Rate (Adaptive-Sync / FreeSync Premium / G-Sync Compatible) work on my monitor?

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  • I sometimes feel headaches or eyes soreness while using the monitor. What can be adjusted to alleviate the discomfort if I feel unwell?

  • Since everyone is unique, and have different vision conditions and sensation on color and brightness. Thus, The cause of the discomfort to everyone may be very different. Even if the monitor has the same settings and displays the same image, some people may feel uncomfortable, while others may not. Following are a few tips, and we suggest you can try to adjust to alleviate the discomfort condition:

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  • I don't like default color settings, what should I do?

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  • My Laptop or graphic card doesn't have a DP port, can I buy an adapter for running 144Hz or higher Hz?

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  • Can I use any adapter to switch signals or different port types between the monitor and connected devices?

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  • How do I enable VRR (variable refresh rate) on PS5 and Xbox Series X/S for ZOWIE monitors?

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  • What does the "Profile to Go" feature available on select gaming monitors mean?

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  • When I use the monitor with AMA function , its leaves a shade when scrolling the page, when turning OFF the AMA , the shadows issue doesn't happened. Is there any advice you can provide?

  • That is Overdrive/Response Time Compensation (RTC) function in RL/XL series. This technology is based on applying an over-voltage to the liquid crystals to motivate them into their orientation faster. We will usually quote a "grey to grey" (G2G) response time figure on displays using this technology since they are normally the fastest transitions available.

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  • Why don’t you share response times for XL and RL models on your website anymore?

  • On ZOWIE website, we didn’t show response time to XL2546S and XL2546K as well as all our XL & RL series.

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  • Since an official response time spec is not available anymore, what other response related spec should I check if I’m comparing your monitors with models from other brands?

  • There is always a trade off between overdriving the panel to make it faster which results in bad display quality. XL series fully leverage the panel fast response, but also considering an optimized setting for the overall experience. It is suggested that you can check other user's sharing on website, or test it by yourself in person which would be ideal.

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  • Are all ZOWIE monitors or only certain models mercury free?

  • All ZOWIE monitors are mercury free.

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  • What is the difference between FreeSync, FreeSync Premium, and FreeSync Premium Pro (or FreeSync 2)?

  • Please refer to the AMD website for details on differences between various FreeSync versions :

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  • Which models are compatible with PS5 and Xbox Series X/S for Variable Refresh Rate (VRR)?

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  • Is there any model that can support Display Pilot?

  • Sorry, the Display Pilot software has been phased out and we do not update it any longer.

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  • Does my monitor support NVIDIA G-Sync Compatible?

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  • What VESA mount should I use on this monitor?

  • This monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount or arm bracket. Please use M4x10mm screws and possible wall mount adapter accessory when doing the installation. Please check with the wall mount/arm kit vendor or check with ZOWIE RMA for further assistance if any.

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  • Does this monitor support 220V or 110V?

  • All ZOWIE monitors support 100V~240V.

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  • What is the input lag of this monitor? What is the response time of this monitor?

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  • Which graphic card is the minimum requirement for running 240Hz/280Hz/360Hz/400Hz?

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  • Does this monitor have speaker?

  • No, this monitor does not have a built-in speaker.

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  • Which models are compatible with PS5 and Xbox Series X for 1080p @ 120hz?

  • Please refer to the compatible model list below.

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  • Which inputs are supported by NVIDIA G-Sync Compatible and AMD FreeSync Premium?

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  • Why do some games exit when FreeSync Premium / Adaptive-Sync is turned off or on?

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  • Why can’t I set the frequency to 240Hz/280Hz/360Hz/400Hz on my monitor?

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  • Why can't I turn on my monitor?

  • If the power LED is on or there is a beep sound:

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  • Why is my monitor flickering or showing no signal when I plug the cable properly, what should I do?

  • Sorry, this should not happen in normal condition. Please contact our customer service. We'd like to investigate your monitor problem and provide further assistance.

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  • Why does my monitor keep showing "No Signal Detected" even though the DisplayPort cable is connected properly, and what should I do?

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  • Why my monitor doesn't work after creating a custom resolution to overclock the hz of the monitor?

  • Any custom resolution/Hz setting may damage your monitor due to out of the operation range different from what the monitor has been designed for, and it may make your monitor out of warranty accordingly.

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  • How do I set the monitor's refresh rate to the highest value as the monitor spec claimed (EX: 144, 165, 240, 280, 360, 400Hz)?

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