I have the mouse wheel bound to JUMP in the game, and it jumps randomly even without touching the wheel, or when placing the mouse down after movement across the pad.

Please test the unit on another PC and/or USB-port. If the symptom remains and the product is still within the warranty period, please contact us (ZOWIE website/Support/Contact/RMA) for further assistance.

Applicable Models

EC1 (L), EC1 TYLOO (L), EC1-A (L), EC1-B (L), EC1-B CS:GO (L), EC1-B DIVINA BLUE (L), EC1-B DIVINA PINK (L), EC1-C (L), EC2 (M), EC2 (M), EC2 TYLOO (M), EC2-A (M), EC2-B (M), EC2-B CS:GO (M), EC2-B DIVINA BLUE (M), EC2-B DIVINA PINK (M), EC2-C (M), EC2-CW (M), EC3-C (S), FK1 (L), FK1+ (XL), FK1+-B (XL), FK1+-B DIVINA BLUE (XL), FK1+-B DIVINA PINK (XL), FK1+-C (XL), FK1-B (L), FK1-B DIVINA BLUE (L), FK1-B DIVINA PINK (L), FK1-C (L), FK2 (M), FK2-B (M), FK2-B DIVINA BLUE (M), FK2-B DIVINA PINK (M), FK2-C (M), S1 (M), S1 DIVINA BLUE (M), S1 DIVINA PINK (M), S1-C (M), S2 (S), S2 DIVINA BLUE (S), S2 DIVINA PINK (S), S2-C (S), ZA11 (L), ZA11-B (L), ZA11-C (L), ZA12 (M), ZA12-B (M), ZA12-C (M), ZA13 (S), ZA13-C (S), ZA13-C (S)

Show more Show less

Was this helpful ?

Thanks for your feedback.

Thanks for letting us know. How would you describe this FAQ?

Inaccurate: it doesn't reflect what I see Unclear: it's difficult to understand Irrelevant: it doesn't match what I searched for It did not solve the issue I'm having