This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies, you can also manage your cookie preference on your browsers. Find More
The mouse works fine when moving up or down, but when the mouse points in any other direction, the sensor lags, stops entirely, or moves at 1/3 speed. What should I do?
Please test the unit on another PC and/or USB-port and follow these troubleshooting steps.
1. Clean the sensor lens with a brush.
2. Test the mouse on a different surface/mousepad.
3. Disable "Enhance pointer precision" in your mouse properties
a) Control Panel > Mouse
b) Pointer Options > Uncheck Enhance pointer precision
4. Change LOD settings. (For EC-A, FK, ZA, EC-C, FK-C, ZA-C, S-C, EC-CW seires)
To learn more about How do you change/reset the LOD (Lift Off Distance) setting of the mouse?
5. Reinstall the mouse driver
a) Control Panel > Mouse > Device Manager
b) Expand Mice and other pointing devices > Right-click HID-compliant mouse and select uninstall
c) After that is done, restart your PC.