FAQs

Popular FAQs

• Why does my monitor keep showing 'No Signal Detected' even though the DisplayPort cable is connected properly, and what should I do?

• How do you change/reset the LOD (Lift Off Distance) setting of the mouse?

• How do I adjust DPI and report rate for ZOWIE mice?

  The DPI and report rate buttons are on the bottom of all ZOWIE mouse models that have them.

• Why can’t I set the frequency to 144Hz on my XL2411/XL2411P?

  Please check the following:

• Why can't I turn on my monitor?

  If the power LED is on or there is a beep sound:

• How do I run 240Hz/360Hz?

• How can I tell the current DPI and Report rate?

• How do I run 144hz on XL2411P?

  XL2411P only supports 144hz via Display port and DVI-DL port. Please make sure your cable is connected to the monitor and graphic card properly.

• Does my monitor support NVIDIA G-Sync Compatible?