FAQs

Why does my monitor keep showing "No Signal Detected" even though the DisplayPort cable is connected properly, and what should I do?

While playing Valorant, my monitor can show the highest refresh rates at 1920x1080. But when switching to different resolutions (ex: 1680x1050 / 1280x960 / 1280x1024 / 1024x768), the refresh rate locked to a lower refresh rate (ex:144 or 240Hz). What should I do?

How can I check the battery level for my wireless mouse?

Which graphic card is the minimum requirement for running 240Hz/280Hz/360Hz/400Hz?

How do you change the LOD (Lift Off Distance) setting of the mouse?

How do I run 144hz on XL2411P?

XL2411P only supports 144hz via Display port and DVI-DL port. Please make sure your cable is connected to the monitor and graphic card properly.

What VESA mount should I use on this monitor?

This monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount or arm bracket. Please use M4x10mm screws and possible wall mount adapter accessory when doing the installation. Please check with the wall mount/arm kit vendor or check with ZOWIE RMA for further assistance if any.

Why does my monitor screen show vertical lines or flickering when I enable the FreeSync Premium function? Does my monitor have flaws or malfunctions?

It may happen when the user enables the FreeSync Premium function with some NVIDIA graphic cards (G-Sync enabled in the Nvidia control panel). It indicates the synchronizing between the monitor and graphic card.

How can I tell the current DPI and Report rate?