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ZOWIE S2-DW 4K Wireless Mouse for Esports

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  • How can I change the DPI and polling rate on ZOWIE wireless mice?

  • The DPI and the polling rate button is on the bottom of all ZOWIE wireless mouse models.

    U2:

    Press button 6 to switch DPI to your preference: 400/800/1000/1200/1600/3200

    Press button 7 to switch the polling rate to your preference: 125Hz/500Hz/1000Hz

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  • Why does my wireless mouse randomly lag or stuck, how do I fix it?

  • Please follow the steps as follows:

    1. When you are connecting via 4K enhanced receiver: (Please refer to the photo below and the user manual for more detailed information.

       a. Keep the mouse and the receiver aligned in the center for optimal performance.

       b. For optimal performance, use the mouse approximately 20 cm away from the receiver at an angle of 50 degrees (left and right). 

       c. Keep the receiver at least 50 cm away from other possible signal interference such as wireless routers.

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  • How do I pair my ZOWIE wireless mouse with the enhanced receiver?

  • There are 2 ways of pairing method as below:

     

    • Enhanced wireless receiver:

    1. Please switch the power knob to enhanced wireless receiver mode without a USB cable connection.

    2. Press and hold Button 12 (DPI switch button) for 5 seconds first, then the mouse will enter the pairing mode.

    3. When the LED flashes from the indicators of report rate, DPI, and power, it means the mouse has entered the pairing mode. Then please release the button and go to the next step.

    4. Connect the enhanced wireless receiver to the PC or NB.

    Note: Please complete the pairing within 30 seconds.
    Note: The indicator will stop flashing when pairing is successful.

    5. Pairing complete. 

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