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Home / Support / FAQ List / Troubleshooting

In the game, when I shoot and try to swap weapons with the mouse wheel quickly, it won't register the movement when scrolling.

Troubleshooting  /   2023-08-03

Please test the unit on another PC and/or USB-port and follow these troubleshooting steps.

1. Reinstall the mouse driver

2. Clean the sensor lens with a brush.

3. Test the mouse on a different Hz setting.

If the problem persists and the product is still within the warranty period, please contact our support team.