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Home / Support / FAQ List / Troubleshooting

The scroll wheel gets stuck and is stiff when scrolling up and down.

Troubleshooting  /   2023-08-03

This is abnormal, you can try to use an air blower to clean the scroll wheel and the gap around the wheel in case any particle stuck; if the mouse is still within the warranty period, please contact us (ZOWIE website/Support/Contact/RMA).