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Home / Support / FAQ List / Troubleshooting

The cursor is stuck at the screen edge and won't move back to the screen area without disconnecting and reconnecting the USB plug.

Troubleshooting  /   2023-08-03

Please test the unit on another PC and/or USB-port. If the symptom remains and the product is still within the warranty period, please contact us (ZOWIE website/Support/Contact/RMA) for further assistance.