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Home / Support / FAQ List / Troubleshooting

I have the mouse wheel bound to JUMP in the game, and it jumps randomly even without touching the wheel, or when placing the mouse down after movement across the pad.

Troubleshooting  /   2023-08-03

Please test the unit on another PC and/or USB-port. If the symptom remains and the product is still within the warranty period, please contact us (ZOWIE website/Support/Contact/RMA) for further assistance.