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Home / Support / FAQ List / Troubleshooting

The middle mouse button (wheel) is not working in Windows, but the click is normal and not loose. Is this problem due to Windows, hardware, or the mouse button?

Troubleshooting  /   2023-08-03

Please test the unit on another PC and/or USB-port. If the problem persists, there may be an issue with the switch in Button 3. If the product is still within the warranty period, please contact our support team.