The cursor on the screen shakes and starts moving on its own without touching the mouse or with my hand just resting on it.
If two mice are connected to the PC at the same time, please unplug one mouse and check if the symptom persists.
If using only one mouse, please test the unit on another PC and/or USB-port. Also, please follow these trouble shooting steps.
1. Use compressed air to eject any particles that may be interfering with the scroll sensor.
2. Clean the sensor lens with a brush.
3. Test the mouse on a different LOD setting.
If the problem persists and the product is still within the warranty period, please contact our support team.
1. Use compressed air to eject any particles that may be interfering with the scroll sensor.
2. Clean the sensor lens with a brush.
3. Test the mouse on a different LOD setting.
If the problem persists and the product is still within the warranty period, please contact our support team.