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Home / Support / FAQ List / Troubleshooting

I have the mouse wheel bound to JUMP in CS:GO, and it jumps randomly even without touching the wheel, or when placing the mouse down after movement across the pad.

Please test the unit on another PC and/or USB-port. If the symptom remains and the product is still within the warranty period, please contact us (ZOWIE website/Support/Contact/RMA) for further assistance.