In the game, when I shoot and try to swap weapons with the mouse wheel quickly, it won't register the movement when scrolling.

Please test the unit on another PC and/or USB-port and follow these troubleshooting steps.

1. Reinstall the mouse driver.
2. Clean the sensor lens with a brush.
3. Test the mouse on a different Hz setting.

If the problem persists and the product is still within the warranty period, please contact our support team.

Applicable Models

EC3-C (S), FK1 (L), FK1-B DIVINA BLUE (L), FK1-B RED V2 (L), FK1-B WHITE V2 (L), FK2 WHITE (M), FK2-B (M), FK2-B (M), U2 (M)

Was this helpful ?

Thanks for letting us know. How would you describe this FAQ?