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Learn More

I seem to have a problem with my mouse cable, and the mouse doesn't work anymore.

Please test the unit on another PC and/or another USB-port. If the problem still persists, please contact us (ZOWIE website/Support/Contact/RMA), we would like to know more details of the issue you mentioned, and then provide assistance accordingly.

PS: If you modify the cable by yourself, then this will break the warranty condition.

Applicable Models

EC1-B DIVINA BLUE (L), EC1-B DIVINA BLUE (L), EC2-B DIVINA BLUE (M), EC2-B DIVINA PINK (M), EC3-C (S), FK1 (L), FK1+-C (XL), FK1-B DIVINA BLUE (L), FK2-B (M), ZA11-B (L), ZA12-B (M), ZA12-C (M), ZA13-B (S), ZA13-C (S)

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