Welcome to ZOWIE by BenQ - Brazil

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Esse site usa cookies. Ao continuar a navegar no site, você concorda com o nosso uso de cookies, mas também é possível gerenciar sua preferência de cookies em seus navegadores.

Configurações Saiba mais
Início / Suporte / FAQ / Problemas

O mouse funciona de forma intermitente. Bater o mouse no Mouse Pad parece funcionar, e o problema parece ligeiramente melhor com uma definição DPI superior.

Teste usar outro PC, e outra porta USB e siga os passos abaixo para resolução do problema.
1. Limpe a lente do sensor com uma escova.
2. Teste o mouse num LOD diferente.
Se o problema persistir e o produto ainda estiver dentro da garantia, contate nossa equipe de apoio.