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Início / Suporte / FAQ / Problemas

O meu mouse congela de repente e os DPI flutuam ocasionalmente. O que devo fazer?

Teste o mouse em uma frequencia diferente, reinstale o driver do mouse e tente novamente. Ou teste em outro PC e em outra porta USB. Se o problema persistir e o produto ainda estiver dentro da garantia, contate nossa equipe de apoio.