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Esse site usa cookies. Ao continuar a navegar no site, você concorda com o nosso uso de cookies, mas também é possível gerenciar sua preferência de cookies em seus navegadores.

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Início / Suporte / FAQ / Problemas

O mouse não é reconhecido pelo PC. A mensagem diz Dispositivo USB Desconhecido.

Reinstale o driver do mouse e tente novamente. Ou teste em outro PC e em outra porta USB. Se o problema persistir, poderá ser um problema com o PCB ou cabo. Se o produto ainda estiver dentro da garantia, contate nossa equipe de apoio.