We use cookies and similar technologies to process personal information for the operation of our website, statistical analysis, and providing targeted advertising. We share information about your use of the site with our advertising partners who may further share it with additional parties. You may opt out of performance cookies here , and learn more about how we use cookies here
I agree Cookies setting

Home / Support / FAQ List / Troubleshooting

When I play games and move the mouse fast, it stucks all the time.

Please test the unit on another PC, another USB-port and follow trouble shooting steps.
1. Clean the sensor lens with brush.
2. Test the mouse on a different LOD.If the problem persists and the product is still within the warranty period, please contact our support team.
Product
Monitor Mouse Mouse Pad Keyboard Audio System Accessory DIVINA
Where to Buy
News
Support
 Download & FAQ Contact Warranty Mouse Rate
About
ZOWIE
Copyright @ BenQ Corporation. All Rights Reserved.
This website is best viewed using Internet Explorer 11 , Chrome , Firefox, Safari and other newer browsers version.