For a visitor to access the VIA Go, they must first log in to the same network that is hosting the hub. Once connected to the hub, they will then need to navigate to the web page of the unit by entering the room name of the VIA into the computer’s browser.
After connecting to the hub, the user has the option to either install the VIA software or run the software from the unit. This can present a challenge to certain visitors since many organizations “lock down” their notebooks from external third party software to protect from malware and require IT support and approval for any application to be installed.
Once the application is running on the notebook, the user then logs into the hub and has the option to enter a four-digit code to ensure the presentation is going to the correct screen. Once logged in, the visitor can begin presenting.