BenQ DesignVue PD series designer monitors currently support the Apple M1 and M2 based devices natively when using our Display Pilot software with version 1.0.9.5 or later. However, there are two limitations in the scenarios listed below:
1. Some Mac devices cannot sync with our PD series monitors when using the HDMI port. Thus, we recommend connecting the monitor via the Thunderbolt 3 (USB-C) cable or USB-C to DisplayPort cable when using Display Pilot as part of your workflow.
2. Currently, some Mac devices can’t recognize two individual monitors with the same model name, as it will lead to the mismatch error on the Display Pilot. While we’re working on a possible solution, we suggest you use the monitor OSD menu or the Hotkey Puck to control each monitor as a workaround and not use the Display Pilot when connecting two monitors with the same model name. We will keep our customers informed once a solution becomes available.
The table below shows detailed information about the compatibility of DisplayPilot and different Mac devices.