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My mouse freezes randomly, and the DPI fluctuates occasionally. What should I do?

Please test the unit on another PC and/or USB-port and follow these trouble shooting steps. <br><br> 1. Reinstall the mouse driver <br> 2. Clean the sensor lens with a brush. <br> 3. Test the mouse on a different Hz setting. <br><br> If the problem persists and the product is still within the warranty period, please contact our support team.
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ZOWIE
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